2003 Chevrolet Silverado 2500: Reliability Data

558
Total Complaints
81,000mi
Median Mileage
Service Brakes
Top Issue
33
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

54,000 25th Percentile
81,000 Median Mileage
117,150 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Service Brakes
125
Service Brakes, Hydraulic
93
Electrical System
45
Instrument Cluster/Panel
37
Engine
15
Steering
14
Hoses, Lines/Piping, And Fittings
14
Vehicle Speed Control
13
Engine And Engine Cooling
11
Air Bags
11

Severity Assessment

33
Crashes
10
Fires
16
Injuries
0
Deaths

Sample Complaint Reports

"THE VEHICLE DOWN SHIFTED ERRATICALLY, WHICH CAUSED THE REAR WHEELS TO LOCK AND THE VEHICLE TO SPIN. *JB"
"2003 CHEVY 2500 TRUCK, 6.0 LITER ENGINE WITH STANDARD SHIFT TRANSMISSION. THE TRUCK HAS AN ELECTRONIC THROTTLE. THE THROTTLE HAS A DELAY OFF OF IDLE IN RPM AND POWER. WHEN THE TRUCK IS STOPPED AT A LIGHT ON A HILL YOU CANNOT PREVENT EXCESSIVE ROLL-BACK OR STALL BECAUSE OF THE DELAY. IF THE TRUCK..."
"VEHICLE HAD A FAULTY RADIATOR HOSE AND HEATER HOSE ALONG WITH BRAKE PROBLEMS.*MR. THE VEHICLE WAS REPAIRED FOUR TIMES TO NO AVAIL. THE CONSUMER FELT THE PROBLEMS HAD BECAME WORSE AFTER PICKING THE VEHICLE UP FROM THE MECHANIC AFTER IT'S THIRD REPAIR. THE CABLE FOR THE PARKING BRAKE WAS REPLACED. ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Service Brakes 125 complaints
25th: 82,122 mi Median: 100,254 mi 75th: 133,000 mi
Service Brakes, Hydraulic 93 complaints
25th: 44,440 mi Median: 70,990 mi 75th: 99,475 mi
Electrical System 45 complaints
25th: 69,210 mi Median: 90,000 mi 75th: 132,000 mi
Instrument Cluster/Panel 37 complaints
25th: 40,000 mi Median: 55,500 mi 75th: 89,125 mi
Engine 15 complaints
25th: 81,700 mi Median: 113,390 mi 75th: 175,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 47 MI: 41 NY: 39 PA: 38 OH: 36 MD: 27 CT: 25 KY: 22 FL: 21 TX: 19

Who Files Complaints?

17.9%
Original Owners
82.1%
Second+ Owners

Chevrolet Silverado 2500 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1997746
1998827
1999953
200015613
200137914
200240827
200443023
200533719
200621815
200725316
20082256
2009796
2010270
20111283
2012692
2013710
2014523
201524310
20161567
2017692
2018651
2019984
20201313
20211013
20221125
2023530
20241912
2025292

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28