2002 Volkswagen Eurovan: Reliability Data

45
Total Complaints
64,300mi
Median Mileage
Fan
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

38,285 25th Percentile
64,300 Median Mileage
104,750 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Fan
7
Electrical System
6
Seats
4
Seat Heater/Cooler
3
Engine And Engine Cooling
2
12V/24V/48V Battery
2
Engine
2
Tires
2
Automatic Transmission
2
Tank Assembly
1

Severity Assessment

0
Crashes
4
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"THIS VEHICLE HAD PREVIOUSLY HAD MANY ELECTRICAL PROBLEMS AND OTHER DEFECTS, THOUGH THIS HAS BEEN THE WORST, THE MOST SCARY THING THAT HAPPENED WITH THIS CAR, AND THE THINK THAT COULD HAVE CAUSED A SERIOUS ACCIDENT, POTENTIALLY INJURING OR KILLING OURSELVES OR OTHERS. FORTUNATELY, IT HAPPENED AT A D..."
"I CAN NOT FIND THE COMPLAINT WHERE I ALREADY DESCRIBED A DANGEROUS EVENT WHICH CAUSED THE ENGINE TO RACE, BUCK, LURCH THE CAR FORWARD AT AN INTERSECTION, BUT PLEASE CROSS REFERENCE THIS INFORMATION WITH THE VIN NUMBER OF THE PREVIOUS COMPLAINT. I HAVE NOW PROVIDED MORE INFO ABOUT PREVIOUS ELECTRICA..."
"I CAN NOT FIND THE COMPLAINT WHERE I ALREADY DESCRIBED A DANGEROUS EVENT WHICH CAUSED THE ENGINE TO RACE, BUCK, LURCH THE CAR FORWARD AT AN INTERSECTION, BUT PLEASE CROSS REFERENCE THIS INFORMATION WITH THE VIN NUMBER OF THE PREVIOUS COMPLAINT. I HAVE NOW PROVIDED MORE INFO ABOUT PREVIOUS ELECTRICA..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Fan 7 complaints
25th: 18,250 mi Median: 45,000 mi 75th: 68,800 mi
Electrical System 6 complaints
Median: 100,000 mi
Seats 4 complaints
Median: 107,000 mi
Seat Heater/Cooler 3 complaints
Median: 102,500 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 11 WI: 5 CT: 3 ME: 3 NJ: 3 CO: 3 TX: 3 WA: 3 MA: 2 OH: 2

Who Files Complaints?

37.8%
Original Owners
62.2%
Second+ Owners

Volkswagen Eurovan — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
19931016
1997220
1999221
2000320
2001291
2003210

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28