"How reliable is the 2002 Toyota Sienna?"

"Based on 225 NHTSA complaints, the 2002 Toyota Sienna has a median complaint mileage of 70315 miles. The most common issue is LATCHES/LOCKS/LINKAGES."

"What are common problems with the 2002 Toyota Sienna?"

"The most frequently reported component in NHTSA complaints for the 2002 Toyota Sienna is LATCHES/LOCKS/LINKAGES, accounting for a significant portion of the 225 total complaints filed."

2002 Toyota Sienna: Reliability Data

Source: NHTSA — 225 complaints

225

Total Complaints

70,315mi

Median Mileage

LATCHES/LOCKS/LINKAGES

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

32,800 25th Percentile

70,315 Median Mileage

100,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

LATCHES/LOCKS/LINKAGES

ELECTRICAL SYSTEM

STRUCTURE:BODY:DOOR

STRUCTURE

SERVICE BRAKES, HYDRAULIC

STRUCTURE:BODY

ENGINE AND ENGINE COOLING:ENGINE

VEHICLE SPEED CONTROL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TIRES

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"CONSUMER PURCHASED VEHICLE ON AUGUST 4,2001, AND ON AUG 6 VEHICLE CAUGHT ON FIRE.CONSUMER WAS DRIVING AT APPROXIMATELY 30 MPH WHEN POWER STEERING FAILED, AND COULD NOT TURN STEERING WHEEL. CONSUMER THEN NOTICED SMOKE. ,WAS ABLE TO PULL TO SIDE AND GET CHILDREN OUT OF VEHICLE. FLAMES WERE COMING FR..."

"CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY COMMING FROM DEALERSHIP WITH A BRAND NEW VEHICLE. SMOKE WAS COMMING FROM ENGINE DEPARTMENT. THEN, THE FIAMES STARTED COMING FROM HOOD. VEHICLE BURNED DOWN TO THE GROUND AND WAS TOTALED. THERE WERE NO INJURIES. DEALERSHIP WAS AWARE OF PROBL..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

LATCHES/LOCKS/LINKAGES 19 complaints

25th: 72,815 mi Median: 81,000 mi 75th: 115,090 mi

ELECTRICAL SYSTEM 19 complaints

25th: 73,316 mi Median: 100,000 mi 75th: 118,000 mi

STRUCTURE:BODY:DOOR 19 complaints

25th: 76,750 mi Median: 87,900 mi 75th: 98,306 mi

STRUCTURE 13 complaints

25th: 52,751 mi Median: 64,000 mi 75th: 78,737 mi

SERVICE BRAKES, HYDRAULIC 11 complaints

25th: 47,501 mi Median: 81,602 mi 75th: 85,224 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 46 IL: 15 NY: 15 MD: 13 FL: 13 TX: 12 NJ: 10 GA: 10 VA: 10 NC: 9

Who Files Complaints?

31.6%

Original Owners

68.4%

Second+ Owners

Toyota Sienna — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1998	352	97,375	LATCHES/LOCKS/LINKAGES:DOORS:LATCH	23
1999	250	91,000	STRUCTURE:BODY:DOOR	17
2000	459	82,300	POWER TRAIN:AUTOMATIC TRANSMISSION	28
2001	237	60,000	STRUCTURE:BODY:DOOR	15
2003	124	51,329	VEHICLE SPEED CONTROL	14
2004	2588	77,000	STRUCTURE:BODY:DOOR	56
2005	1418	69,512	STRUCTURE:BODY	47
2006	1284	72,000	AIR BAGS	56
2007	448	69,701	STRUCTURE:BODY	38
2008	570	79,000	STRUCTURE:BODY	49
2009	270	80,000	STRUCTURE:BODY	35
2010	226	69,000	STRUCTURE:BODY	16
2011	806	53,000	AIR BAGS	49
2012	331	58,000	AIR BAGS	18
2013	223	49,900	STRUCTURE:BODY	8
2014	205	50,000	STRUCTURE:BODY	8
2015	281	30,000	STRUCTURE:BODY	21
2016	98	18,000	STRUCTURE:BODY	10
2017	190	20,997	POWER TRAIN	23
2018	84	16,000	POWER TRAIN	5
2019	56	12,000	UNKNOWN OR OTHER	3
2020	41	8,100	ELECTRICAL SYSTEM	0

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28