2002 Toyota Prius: Reliability Data

Source: NHTSA — 201 complaints
201
Total Complaints
65,395mi
Median Mileage
STEERING
Top Issue
16
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

29,000 25th Percentile
65,395 Median Mileage
104,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
57
SERVICE BRAKES, HYDRAULIC
13
ELECTRICAL SYSTEM
13
TIRES
12
VEHICLE SPEED CONTROL
10
STEERING:ELECTRIC POWER ASSIST SYSTEM
8
STEERING:RACK AND PINION
8
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
5
SUSPENSION
5
ENGINE AND ENGINE COOLING:ENGINE
4

Severity Assessment

16
Crashes
5
Fires
13
Injuries
5
Deaths

Sample Complaint Reports

"WHILE DRIVING IN HEAVY TRAFFIC VEHICLE COMPLETELY SHUTSDOWN. WHEN THIS OCCURS CHECK ENGINE O/ BATTERY LIGHTS ILLUMINATE. PLEASE GIVE FURHTER DETAILS.*AK"
"WHILE DRIVING IN HEAVY TRAFFIC VEHICLE COMPLETELY SHUTSDOWN. WHEN THIS OCCURS CHECK ENGINE O/ BATTERY LIGHTS ILLUMINATE. PLEASE GIVE FURHTER DETAILS.*AK"
"WHILE DRIVING IN HEAVY TRAFFIC VEHICLE COMPLETELY SHUTSDOWN. WHEN THIS OCCURS CHECK ENGINE O/ BATTERY LIGHTS ILLUMINATE. PLEASE GIVE FURHTER DETAILS.*AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28