2002 Toyota Avalon: Reliability Data

Source: NHTSA — 148 complaints
148
Total Complaints
94,000mi
Median Mileage
AIR BAGS
Top Issue
44
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

48,000 25th Percentile
94,000 Median Mileage
155,995 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
28
VEHICLE SPEED CONTROL
20
STEERING
18
ELECTRICAL SYSTEM
5
SERVICE BRAKES
5
TIRES
5
AIR BAGS:SIDE/WINDOW
4
UNKNOWN OR OTHER
4
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
4
SUSPENSION
3

Severity Assessment

44
Crashes
2
Fires
22
Injuries
0
Deaths

Sample Complaint Reports

"PICKED UP THE CAR ON 12/31/01 WITHOUT ANY PROBLEMS. BEGINNING 1/2/02, THE FRONT PASSENGER SRS WARNING LIGHT FLASHED ON AN OFF INTERMITTENTLY. TOOK TO DEALER 1/3/02. THEY DETERMINED THAT THE WIRING HAD BEEN INCORRECTLY ROUTED UNDER THE FRONT PASSENGER BUCKET SEAT AND HAD BECOME CRIMPED WHEN THE PO..."
"PICKED UP THE CAR ON 12/31/01 WITHOUT ANY PROBLEMS. BEGINNING 1/2/02, THE FRONT PASSENGER SRS WARNING LIGHT FLASHED ON AN OFF INTERMITTENTLY. TOOK TO DEALER 1/3/02. THEY DETERMINED THAT THE WIRING HAD BEEN INCORRECTLY ROUTED UNDER THE FRONT PASSENGER BUCKET SEAT AND HAD BECOME CRIMPED WHEN THE PO..."
"AT ABOUT 35 MPH, I BROAD SIDED A CAR THAT RAN A STOP SIGN. THE ENTIRE FRONT END OF MY VEHICLE WAS CRUSHED TO THE POINT OF PUSHING THE RADIATOR INTO THE ENGINE BLOCK. THE CRASH ALSO COLAPSED THE UPPER AND LOWER PORTIONS OF THE UNIBODY FRAME ON THE FRONT END ($11,500 IN DAMAGE). THE FRONT AIRBAGS NEVE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28