2002 Mercury Mercury: Reliability Data

Source: NHTSA — 21 complaints
21
Total Complaints
38,965mi
Median Mileage
POWER TRAIN:AUTOMATIC TRANSMISSION
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

25,000 25th Percentile
38,965 Median Mileage
54,902 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN:AUTOMATIC TRANSMISSION
4
VISIBILITY:GLASS, SIDE/REAR
2
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
1
UNKNOWN OR OTHER
1
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
1
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
1
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
1
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
1
STRUCTURE:BODY:TAILGATE
1

Severity Assessment

0
Crashes
0
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"WHILE DRIVING AT 65MPH AND WITH NO WARNING ENGINE COOLANT HOSE CLAMP CAME OFF, CAUSING FLUID TO LEAK OUT. THEN, ENGINE WILL START TO LOSE POWER,MAKING IT TO BE HARD TO CONTROL VEHICLE. DEALER NOTIFIED.*AK"
"WHEN PUTTING THE VEHICLE IN REVERSE, IT SURGED BACKWARDS CAUSING LOST OF CONTROL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH"
"NOTICED A STRONGE SMELL OF GAS IN OUR GARAGE. WHEN WE BACKED OUT THERE WAS A LARGE SPOT ON THE GARAGE FLOOR. WE THEN GOT OUT OF THE CAR AND SMELLED THE LIQUID. IT WAS GAS WE THEN LOOKED UNDER THE VEHICLE AND THERE WAS A LIQUID DRIPING. AS WE CONTINUED TO INVESTAGATE IT WAS CLEAR THAT GAS WAS LEAKING..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

POWER TRAIN:AUTOMATIC TRANSMISSION 4 complaints
Median: 49,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

ME: 5 VA: 2 MI: 2 PA: 2 FL: 1 NJ: 1 CA: 1 NC: 1 AZ: 1 MS: 1

Who Files Complaints?

23.8%
Original Owners
76.2%
Second+ Owners

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28