2002 Mercedes Benz S500: Reliability Data

36
Total Complaints
62,000mi
Median Mileage
Instrument Cluster/Panel
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

53,140 25th Percentile
62,000 Median Mileage
107,625 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Instrument Cluster/Panel
8
Electrical System
6
Interior Lighting
4
Suspension
4
Engine And Engine Cooling
2
Accelerator Pedal
1
Sun/Moon Roof Assembly
1
Air Suspension System
1
Automatic Transmission
1
Radio/Tape Deck/Cd Etc.
1

Severity Assessment

1
Crashes
1
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"DT: THE CONTACT STATED WHEN PRESSING THE ACCELERATOR PEDAL THERE WAS A THREE SECOND DELAY. THE VEHICLE WOULD ACCELERATE SUDDENLY. THE DELAY PROGRESSIVELY BECAME WORSE WHILE DRIVING AND EVENTUALLY THE VEHICLE WOULD NOT RESPOND AT ALL. THE DEALERSHIP DETERMINED THE GAS PEDAL NEEDED TO BE REPLACED..."
"DT: THE CONTACT STATED WHEN PRESSING THE ACCELERATOR PEDAL THERE WAS A THREE SECOND DELAY. THE VEHICLE WOULD ACCELERATE SUDDENLY. THE DELAY PROGRESSIVELY BECAME WORSE WHILE DRIVING AND EVENTUALLY THE VEHICLE WOULD NOT RESPOND AT ALL. THE DEALERSHIP DETERMINED THE GAS PEDAL NEEDED TO BE REPLACED..."
"DT: THE CONTACT STATED WHEN PRESSING THE ACCELERATOR PEDAL THERE WAS A THREE SECOND DELAY. THE VEHICLE WOULD ACCELERATE SUDDENLY. THE DELAY PROGRESSIVELY BECAME WORSE WHILE DRIVING AND EVENTUALLY THE VEHICLE WOULD NOT RESPOND AT ALL. THE DEALERSHIP DETERMINED THE GAS PEDAL NEEDED TO BE REPLACED..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Instrument Cluster/Panel 8 complaints
25th: 59,500 mi Median: 62,000 mi 75th: 110,000 mi
Electrical System 6 complaints
25th: 66,286 mi Median: 81,640 mi 75th: 170,000 mi
Interior Lighting 4 complaints
Median: 81,640 mi
Suspension 4 complaints
Median: 115,250 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 15 IL: 6 FL: 3 AL: 2 MS: 2 CT: 2 NJ: 1 KY: 1 PA: 1 VA: 1

Who Files Complaints?

11.1%
Original Owners
88.9%
Second+ Owners

Mercedes Benz S500 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2000853
2001552
2004243

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28