2002 Mercedes Benz S Class: Reliability Data

56
Total Complaints
80,000mi
Median Mileage
Suspension
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

55,849 25th Percentile
80,000 Median Mileage
97,461 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Suspension
12
Instrument Cluster/Panel
6
Electrical System
5
Interior Lighting
4
Tires
3
Front
3
Exterior Lighting
2
Equipment
2
Air Bags
2
Automatic Transmission
2

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"WHILE THE CONSUMER WAS TRAVELING THE REAR PASSENGER SIDE TIRE BLEW OUT, NO SPECIFIC TIRE INFORMATION GIVEN. *YH"
"WHILE THE CONSUMER WAS TRAVELING THE REAR PASSENGER SIDE TIRE BLEW OUT, NO SPECIFIC TIRE INFORMATION GIVEN. *YH"
"HESITATES ON ACCELLERATION(DANGEROUS AT INTERSECTIONS AND PASSING) HAVE COMPLAINED 4 TIMES TO SELLER AND THEY CAN NOT CORRECT IT. PLEASE ADVISE ME. THANKS DT"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Suspension 12 complaints
25th: 37,500 mi Median: 58,067 mi 75th: 97,711 mi
Instrument Cluster/Panel 6 complaints
25th: 64,106 mi Median: 83,766 mi 75th: 116,233 mi
Electrical System 5 complaints
Median: 98,500 mi
Interior Lighting 4 complaints
25th: 89,000 mi Median: 95,750 mi 75th: 105,908 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 14 FL: 7 VA: 5 GA: 4 TN: 4 MD: 3 NY: 3 MO: 2 IL: 2 MI: 2

Who Files Complaints?

21.4%
Original Owners
78.6%
Second+ Owners

Mercedes Benz S Class — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1995320
20001013
2001460
2003430

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28