2002 Mercedes Benz C320: Reliability Data

102
Total Complaints
74,750mi
Median Mileage
Electrical System
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

49,550 25th Percentile
74,750 Median Mileage
92,887 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
29
Seats
21
Electronic Stability Control (Esc)
5
12V/24V/48V Battery
4
Exterior Lighting
4
Unknown Or Other
3
Automatic Transmission
3
Air Bags
2
Frontal
2
Instrument Cluster/Panel
2

Severity Assessment

4
Crashes
3
Fires
6
Injuries
1
Deaths

Sample Complaint Reports

"DRIVERS SIDE AND PASSENGER SIDE AIRBAGS FAILED TO DELPOY DURING A FOURTY-FIVE PER HOUR FRONT COLLISION, DEALER HAS YET TO BE CONTACTED.*AK CONSUMER STATED THE TEL-AID ALSO FAILED TO OPERATE, IN WHICH IT WAS UNABLE TO BRAKE THE VEHICLE.*SLC"
"DRIVERS SIDE AND PASSENGER SIDE AIRBAGS FAILED TO DELPOY DURING A FOURTY-FIVE PER HOUR FRONT COLLISION, DEALER HAS YET TO BE CONTACTED.*AK CONSUMER STATED THE TEL-AID ALSO FAILED TO OPERATE, IN WHICH IT WAS UNABLE TO BRAKE THE VEHICLE.*SLC"
"THE CAR HAS BEEN BACK TO THE DEALER 4 TIMES AND ALIGN 3 TIMES ALSO TIRES HAVE BEEN REPLACED AND ROTATED. OTHER 3 CARS OF THE SAME KIND HAVE BEEN TESTED AND ALL THREE HAVE THE SAME PROBLEM.*AK(TIRESIZE: 205/55/16)"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 29 complaints
25th: 54,500 mi Median: 76,000 mi 75th: 94,443 mi
Seats 21 complaints
25th: 47,600 mi Median: 68,500 mi 75th: 84,475 mi
Electronic Stability Control (Esc) 5 complaints
25th: 68,000 mi Median: 125,000 mi 75th: 127,000 mi
Exterior Lighting 4 complaints
Median: 92,887 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 32 TX: 13 FL: 13 VA: 5 NC: 5 AZ: 4 PA: 3 CT: 3 KY: 3 GA: 3

Who Files Complaints?

12.7%
Original Owners
87.3%
Second+ Owners

Mercedes Benz C320 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20011178
2003384
2004231

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28