2002 Mercedes Benz C Class: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"VEHICLE WOULD WANDER TO RIGHT WHEN DRIVEN. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK"
"WHILE STARTING VEHICLE THERE IS CONSTANT VIBRATION UNTIL VEHICLE HAS HEATED UP APPROXIMATELY 20 MINUTES. DEALER HAS BEEN NOTIFIED, MECHANIC HAS NOT FOUND WHAT WAS CAUSING THE PROBLEM. WHILE IN REPAIR DEALER PROVIDED SEVERAL RENTAL CARS TO CONSUMER, AND ALL OF THE RENTAL CARS WERE EXPERIENCING THE..."
"CONSUMER STATES THERE ARE PROBLEMS CONCERING THE ESP AND BAS SYSTEMS WARNING MESSAGES THAT ARE APPEARING ON THE MONITOR, WHEN TRAVELING AT A MODERATE RATE OF SPEED IN A STRAIGHT LINE, THE VEHICLE LOSES ALL POWER ALONG WITH BRAKING SENSATION. (MERCEDES BENZ C-240)*JB"
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Who Files Complaints?
Mercedes Benz C Class — Other Years
See how this model compares across different model years.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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