2002 Lincoln Town Car: Reliability Data

70
Total Complaints
48,940mi
Median Mileage
AIR BAGS
Top Issue
17
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

22,057 25th Percentile
48,940 Median Mileage
92,750 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
8
AIR BAGS:FRONTAL
7
VEHICLE SPEED CONTROL
7
AIR BAGS:SIDE/WINDOW
6
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
4
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
4
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
3
ELECTRICAL SYSTEM
3
SUSPENSION:REAR
2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
2

Severity Assessment

17
Crashes
1
Fires
16
Injuries
0
Deaths

Sample Complaint Reports

"HEAD RESTRAINT SET TOO LOW ON DRIVER'S SIDE, NO PROTECTION FOR DRIVER'S HEAD IF VEHICLE GETS INVOLVED IN A CRASH. DEALER/MANUFACTURER WERE NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS PROBLEM. *AK"
"WHILE DRIVING SUN ROOF ROOF BLEW OFF. THIS COULD HAVE CAUSED SOMEONE TO BE INJURED.*AK"
"GAS PEDAL AND BRAKE PEDAL ARE TOO CLOSE TOGETHER. WHEN TRYING TO APPLY BRAKES CONSUMER WILL SOMETIMES PRESS ON GAS PEDAL ALSO. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28