2002 Lincoln Navigator: Reliability Data

Source: NHTSA — 48 complaints
48
Total Complaints
90,000mi
Median Mileage
VEHICLE SPEED CONTROL
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

80,000 25th Percentile
90,000 Median Mileage
128,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VEHICLE SPEED CONTROL
7
ELECTRICAL SYSTEM
6
ENGINE AND ENGINE COOLING
4
AIR BAGS:FRONTAL
3
ENGINE AND ENGINE COOLING:ENGINE
3
AIR BAGS
3
POWER TRAIN:AUTOMATIC TRANSMISSION
2
ENGINE
2
FUEL/PROPULSION SYSTEM
2
TIRES:TREAD/BELT
1

Severity Assessment

2
Crashes
6
Fires
7
Injuries
0
Deaths

Sample Complaint Reports

"WHILE DRIVING 30 MPH WAS INVOLVED IN LEFT SIDE COLLISION.WIT VEHICLE ROLLED OVER, AND AIRBAGS FAILED TO DEPLOY, RESULTING IN MINOR INJURIES. VEHICLE WAS TOTALED.*AK"
"WHEN INITIALLY STARTING MOTOR IT REVS HIGH, AND UPON TAKE OFF ENGINE CONTINUES TO REV HIGH. AFTER HAVING THE MOTOR MOUNTS REPLACED, THE PROBLEM STILL PERSISTS! THE DEALERSHIP HAS NOW FOUND A "KNOCKING" SOUND IN THE ENGINE AND SAID IT WOULD NEED TO BE TORN DOWN. SINCE THEN THEY ARE NOW SAYING THAT..."
"WHEN INITIALLY STARTING MOTOR IT REVS HIGH, AND UPON TAKE OFF ENGINE CONTINUES TO REV HIGH. AFTER HAVING THE MOTOR MOUNTS REPLACED, THE PROBLEM STILL PERSISTS! THE DEALERSHIP HAS NOW FOUND A "KNOCKING" SOUND IN THE ENGINE AND SAID IT WOULD NEED TO BE TORN DOWN. SINCE THEN THEY ARE NOW SAYING THAT..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28