2002 Lexus Es300: Reliability Data

Source: NHTSA — 194 complaints
194
Total Complaints
32,005mi
Median Mileage
VEHICLE SPEED CONTROL
Top Issue
50
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

11,400 25th Percentile
32,005 Median Mileage
73,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VEHICLE SPEED CONTROL
37
POWER TRAIN:AUTOMATIC TRANSMISSION
36
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
13
POWER TRAIN
12
UNKNOWN OR OTHER
9
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
6
TIRES
6
ENGINE AND ENGINE COOLING
6
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
5
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
5

Severity Assessment

50
Crashes
6
Fires
33
Injuries
0
Deaths

Sample Complaint Reports

"GAS CAP IS VERY HARD TO TWIST OFF. CONSUMER DEVELOPED A SPRANG WRIST TRYING TO TWIST IS OFF. SPRING CLIP CAUSES IT TO LOCK UP.*AK"
"WHILE DRIVING WHEN SUN IS SHINING CONSUMER IS UNABLE TO READ SPEED ODOMETER DUE TO POOR DESIGN, BLACK BACK ROUND WITH WHITE NUMBERS AND A BLACK NEEDLE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK"
"CAR WON'T GO INTO GEAR PROPERLY DURING STOP-AND-GO TRAFFIC OR PULL OUT INTO TRAFFIC WHILE TURNING A CORNER, RESULTING IN UNSAFE SITUATIONS AS NOTED BY OTHER CARS' HORNS HONKING AND BRAKES BEING APPLIED . DEALER SAYS IT PERFORMS AS DESIGNED BY FACTORY, AND THERE IS NO WAY TO FIX IT. *AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28