2002 Jeep Wrangler: Reliability Data

Source: NHTSA — 139 complaints
139
Total Complaints
62,792mi
Median Mileage
STRUCTURE:BODY
Top Issue
22
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

15,625 25th Percentile
62,792 Median Mileage
138,244 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STRUCTURE:BODY
22
SUSPENSION
16
AIR BAGS:FRONTAL
10
UNKNOWN OR OTHER
8
STEERING
7
POWER TRAIN
7
TIRES
5
ENGINE
4
SEAT BELTS:FRONT
3
POWER TRAIN:MANUAL TRANSMISSION
3

Severity Assessment

22
Crashes
5
Fires
22
Injuries
1
Deaths

Sample Complaint Reports

"WHILE DRIVING 65 MPH ALL GAUGES STOPPED WORKING. AFTER INSPECTION BY DEALER DASH CLUSTER WAS REPLACED. PLEASE ADD FURTHER DETAILS.*AK"
"AT START UP, VEHICLE SHAKES AND SOUNDS LIKE INJECTORS ARE MISSING, NOT TAKEN TO DEALER YET. *AK VEHICLE TAKEN TO DEALER 3 TIMES, HOWEVER DEALERSHIP CANNOT DUPLICATE PROBLEM. VEHICLE BOGGS AND RUNS ROUGH/HESITATES WHEN COLD. REAR PORTION OF SOFT TOP LOCATED NEAR BOTTOM OF TAILGATE HAS GAP. REAR W..."
"AT START UP, VEHICLE SHAKES AND SOUNDS LIKE INJECTORS ARE MISSING, NOT TAKEN TO DEALER YET. *AK VEHICLE TAKEN TO DEALER 3 TIMES, HOWEVER DEALERSHIP CANNOT DUPLICATE PROBLEM. VEHICLE BOGGS AND RUNS ROUGH/HESITATES WHEN COLD. REAR PORTION OF SOFT TOP LOCATED NEAR BOTTOM OF TAILGATE HAS GAP. REAR W..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28