2002 Infiniti Qx4: Reliability Data

51
Total Complaints
121,500mi
Median Mileage
Suspension
Top Issue
7
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

81,000 25th Percentile
121,500 Median Mileage
141,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Suspension
10
Steering
7
Air Bags
4
Vehicle Speed Control
4
Body
3
Seat Belts
2
Rear
2
Front
2
Unknown Or Other
2
Tank Assembly
1

Severity Assessment

7
Crashes
0
Fires
5
Injuries
0
Deaths

Sample Complaint Reports

"REAR SUSPENSION BOTTOMS OUT WITH 4 ADULTS IN VEHICLE. LOCAL DEALER CONFIRMED ON 01/25/2002. INFINITI WILL NOT CORRECT PROBLEM NOR REFUND PURCHASE.*AK"
"CAR BOTTOMED OUT WITH THREE PASSENGERS - LBS 210,123,115+30LB DOG AND LUGGAGE. HOW CAN AN SUV TOUTED TO HAUL 3500 LB TRAILER, SEAT FIVE, HAVE A LUGGAGE RACK.BOTTOMOUT AT EVERY EXPANSION JOINT FROM HERE TO MAINEAND BACK??? WE WERE NOT CARRYING LEAD OR GOLD IN THE SUIT CASES. CALLED PAT GAUSS AND HE..."
"CAN NOT HEAR TURN SIGNAL INDICATOR.*JB"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Suspension 10 complaints
25th: 106,722 mi Median: 140,000 mi 75th: 149,000 mi
Steering 7 complaints
25th: 91,750 mi Median: 132,000 mi 75th: 149,000 mi
Vehicle Speed Control 4 complaints
25th: 103,163 mi Median: 119,442 mi 75th: 132,500 mi
Body 3 complaints
Median: 146,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 7 CA: 6 OH: 6 IL: 5 MA: 5 NY: 4 NJ: 3 PA: 3 MN: 3 CT: 2

Who Files Complaints?

11.8%
Original Owners
88.2%
Second+ Owners

Infiniti Qx4 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
19976012
19984611
1999699
2000401
2001939
2003252

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28