2002 Hyundai Santa Fe: Reliability Data

219
Total Complaints
105,000mi
Median Mileage
Suspension
Top Issue
10
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

85,558 25th Percentile
105,000 Median Mileage
151,246 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Suspension
40
Steering
15
Rear
15
Vehicle Speed Control
15
Service Brakes
10
Engine
10
Engine And Engine Cooling
9
Service Brakes, Hydraulic
8
Electrical System
7
Power Train
6

Severity Assessment

10
Crashes
3
Fires
9
Injuries
0
Deaths

Sample Complaint Reports

"FRONT BRAKES REPAIRED, I WAS INFORMED THAT CONTROL ARM AND BALL JOINT ON RIGHT TIRE WERE BAD, PARTS WERE LOOSE AND NOT STATIONARY. *BF THE INSIDE OF THE FRONT TIRE WERE BALD ON THE INSIDE DUE TO THE WAY THE ALIGNMENT HAD CHANGED AS A RESULT OF THE DEFECTIVE PART. *SC"
"CONSUMER EXPERIENCED AN ALARMING GRINDING SOUND WHEN ATTEMPTING TO BRAKE. GRINDING SOUND OF THE BRAKES OCCURRED SEVERAL TIMES WHILE ON SNOW-COVERED ROADS. (NAR) *LA ONCE THE VEHICLE WAS DRIVEN ABOUT 30 MINUTES THE BRAKES WORKED FINE. *NM"
"MY 2002 V6 4WHEEL DR HYUNDAI SANTA FE WHILE DRIVING ON THE FREEWAY AT 65- 70 MPH DROPPED A DRIVE LINE, IGNITING FLAMES TO THE REAR OF THE CAR. LITHIA OF FRESNO CLAIMS IT WAS DUE TO LOW FLUIDS IN THE TRANSFER CASE, THUS IT OVERHEATED AND THE LINE SNAPPED OFF. I HAD THE VEHICLE SERVICED 2 WEEKS PRIO..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Suspension 40 complaints
25th: 116,253 mi Median: 150,095 mi 75th: 163,755 mi
Steering 15 complaints
25th: 120,012 mi Median: 151,246 mi 75th: 168,000 mi
Rear 15 complaints
25th: 95,000 mi Median: 130,000 mi 75th: 145,000 mi
Vehicle Speed Control 15 complaints
25th: 89,500 mi Median: 101,085 mi 75th: 133,000 mi
Service Brakes 10 complaints
25th: 111,250 mi Median: 146,600 mi 75th: 152,383 mi

Where Are Complaints Coming From?

Top states by complaint count.

NJ: 23 IL: 22 NY: 20 FL: 15 PA: 13 WI: 12 CA: 10 GA: 10 OH: 10 MA: 8

Who Files Complaints?

11%
Original Owners
89%
Second+ Owners

Hyundai Santa Fe — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20012937
200339036
200438640
200530027
200614316
200798142
200871832
200950144
201033014
201126626
201247241
201380525
201467527
201532513
20162837
2017118220
20181388
201925320
202024214
20212244
202225913
202327222
20241338
20251196

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28