2002 Gmc Sierra 3500: Reliability Data

29
Total Complaints
101,000mi
Median Mileage
SERVICE BRAKES
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

63,750 25th Percentile
101,000 Median Mileage
137,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
4
SERVICE BRAKES, HYDRAULIC
3
FUEL/PROPULSION SYSTEM
3
SUSPENSION
2
FUEL SYSTEM, DIESEL
2
FUEL SYSTEM, GASOLINE
2
PARKING BRAKE
2
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
1
SUSPENSION:FRONT
1

Severity Assessment

3
Crashes
1
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"VEHICLE BOUNCES ALL OVER THE ROAD, BOTH OUTSIDE MIRRORS VIBRATE DUE TO THIS. DEALER HAS BALANCED TIRES, DID NOT REMEDY THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK"
"VEHICLE BOUNCES ALL OVER THE ROAD, BOTH OUTSIDE MIRRORS VIBRATE DUE TO THIS. DEALER HAS BALANCED TIRES, DID NOT REMEDY THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK"
"A FUEL LEAK UNDERNEATH VEHICLE. VEHICLE HAS NOT BEEN INSPECTED BY DEALERSHIP. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28