2002 Gmc Sierra 2500: Reliability Data

164
Total Complaints
85,000mi
Median Mileage
SERVICE BRAKES
Top Issue
13
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

51,000 25th Percentile
85,000 Median Mileage
118,809 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
32
SERVICE BRAKES, HYDRAULIC
27
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
11
ENGINE AND ENGINE COOLING
7
FUEL/PROPULSION SYSTEM
5
POWER TRAIN:AUTOMATIC TRANSMISSION
5
STEERING
4
POWER TRAIN
4
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
4
ENGINE AND ENGINE COOLING:ENGINE
4

Severity Assessment

13
Crashes
2
Fires
12
Injuries
1
Deaths

Sample Complaint Reports

"WHILE DRIVING AUTOMATIC TRANSMISSION WILL DOWN SHIFT ABRUPTLY AND VEHICLE MAY LUNGE FORWARD WHEN SITTING AT LIGHT. DRIVER MUST KEEP FOOT PRESSED HARD AGAINST BRAKE PEDAL TO KEEP FROM MOVING WHEN SITTING STILL. PLEASE DESCRIBE DETAILS. *AK"
"WHILE DRIVING AUTOMATIC TRANSMISSION WILL DOWN SHIFT ABRUPTLY AND VEHICLE MAY LUNGE FORWARD WHEN SITTING AT LIGHT. DRIVER MUST KEEP FOOT PRESSED HARD AGAINST BRAKE PEDAL TO KEEP FROM MOVING WHEN SITTING STILL. PLEASE DESCRIBE DETAILS. *AK"
"CONSUMER NOTICED THAT THE HITCH WAS DRAMATICALLY BENT UPWARDS AND IMMEDIATELY UNHITCHED THE TRAILER. A VISUAL INSPECTION REVEALED THAT THE CENTER ROUND TUBE SECTION OF THE HITCH WAS TWISTING AND THE RECEIVER WAS DEFINITLY POINTED UP. CONSUMER HAD TO PURCHASE AN AFTER MARKET HITCH TO MAKE IT TO THE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28