2002 Gmc Envoy Xl: Reliability Data

Source: NHTSA — 99 complaints
99
Total Complaints
65,048mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

33,000 25th Percentile
65,048 Median Mileage
100,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
10
POWER TRAIN:AUTOMATIC TRANSMISSION
9
EXTERIOR LIGHTING
6
FUEL SYSTEM, GASOLINE
5
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
3
VISIBILITY
3
AIR BAGS
3
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
3
STRUCTURE:BODY
2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2

Severity Assessment

3
Crashes
5
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"ON OUR 2002 GMC ENVOY, WHEN DRIVING IN HEAVY FOG OR ANY TYPE OF FALLING SNOW THE HEADLIGHTS SHOOT A BEAM OF LIGHT STRAIGHT UP. IT LOOKS LIKE WHAT THE SEARCHLIGHTS LOOK LIKE IN OLD WAR MOVIES. THE REFLECTION FROM THE LIGHT ON HE FOG OR SNOW REALLY MESSES UP THE DRIVERS VISION BECAUSE IT EFFECTIVLY ..."
"TRANSMISSION WILL NOT COME OUT OF LOW GEAR COLD. HAS BEEN IN 4 TIMES FOR WHAT THEY CALL "COMPUTER SOFTWARE UPGRADES" NOW THE TRANSMISSION SLIPS INTO LOW GEAR WHILE SLOWING, THEY TELL ME THIS IS NORMAL. THE CAR HAS BEEN IN THE SHOP 5 TIMES FOR THE ABOVE ISSUE SINCE WE TOOK POSSESION BRAND NEW."
"WIPER MOTOR FAILURE '02 GMC ENVOY XL SLT WITH 38,000. *NM"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28