2002 Ford Windstar: Reliability Data

Source: NHTSA — 1928 complaints
1928
Total Complaints
101,000mi
Median Mileage
SERVICE BRAKES, HYDRAULIC
Top Issue
72
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

77,725 25th Percentile
101,000 Median Mileage
132,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES, HYDRAULIC
259
ELECTRICAL SYSTEM
235
SERVICE BRAKES
233
SUSPENSION
171
VEHICLE SPEED CONTROL
129
SUSPENSION:REAR
87
SERVICE BRAKES, ELECTRIC
83
POWER TRAIN
44
UNKNOWN OR OTHER
43
STRUCTURE:FRAME AND MEMBERS
30

Severity Assessment

72
Crashes
73
Fires
71
Injuries
2
Deaths

Sample Complaint Reports

"CONSUMER STATED FOR THE 4TH TIME IN LESS THAN 5040 MILES AND WITHIN 90 DAYS OF OWNING VEHICLE, IT HAS EXPERIENCED A TEMPORARY FAILURE OF THE TRANSMISSION WHILE DRIVING AT HIGHWAY SPEEDS WITH SUDDEN LOSS OF CONTROL OF THE VEHICLE, THE TRANSMISSION STICKS INTO LOW GEAR THEN GOES INTO A COASTING MODE A..."
"POWER SLIDING DOORS HAVE SENSORS TO RETRACT UPON SENSIING OBJECT, DOORS DUE NOT RETRACT TIMELY, PRESSURE IS FELT ON A ADULT ARM,WRIST, CHILD, INFANT COULD BE CRUSHED. TESTED VARIOUS OTHER FORD WINDSTARS AND ALL SLIDING DOORS HAD DIFFERENT SENSING, SOME WERE WEAK AND SOME WERE TIGHT, NOT TWO THE SA..."
"GAS/BRAKE PEDAL ARE TOO CLOSE, CAUSING CONSUMER TO PUSH BOTH AT THE SAME TIME.*AK *YH"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28