2002 Ford Taurus: Reliability Data
Source: NHTSA — 1756 complaints
1756
Total Complaints
80,000mi
Median Mileage
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Top Issue
104
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
57,000
25th Percentile
80,000
Median Mileage
108,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
402
SUSPENSION:FRONT
296
SUSPENSION
155
SUSPENSION:REAR
109
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
85
VEHICLE SPEED CONTROL
65
STRUCTURE
33
TIRES
33
ELECTRICAL SYSTEM
32
VISIBILITY:WINDSHIELD
31
Severity Assessment
104
Crashes
12
Fires
72
Injuries
0
Deaths
Sample Complaint Reports
"WHILE PUMPING FUEL INTO VEHICLE WITH ENGINE OFF A FIRE STARTED IN ENGINE COMPARTMENT. LOCAL FIRE DEPARTMENTARRIVED AND EXTINGUISHED THE FIRE. WHILE BEING TOWED FIRE RESTARTED AGAIN WITHIN ENGINE COMPARTMENT, FIRE WAS EXTINGUISHED AGAIN BY LOCAL FIRE DEPARTMENT. FEEL FREE TO PROVIDE ANY FURTHER..."
"WAS TRAVELING APPROXIMATELY 45MPH WHEN ANOTHER VEHICLE CAME OUT AND CAUSED A T-BONE COLLISION. PASSENGER'S SIDE AIR BAG DIDN'T DEPLOY. PASSENGER WAS INJURED WITH SIX BROKEN RIBS/AN INJURED HAND, AND WAS HAVING TROUBLE BREATHING. THE PASSENGER HAD SEAT BELT RESTRAINTS ON. NO CONTACT HAS BEEN MADE..."
"THE CAR WAS OPERATING UNDER SUNNY DRY CONDITIONS. TEMPERATURE WAS AROUND 60 DEGREES. THE ENGINE STOPPED RUNNING, CAUSING SHUTDOWN OF ALL POWER RELATED DEVICES INCLUDING STEERING AND BRAKES. THE TAURUS SEEMS TO BE MORE DIFFICULT THAN MOST CARS TO STEER WITHOUT POWERED ASSISTANCE. I WAS LUCKY ENOUGH T..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
Copy this code to embed on your website: