2002 Ford Ford: Reliability Data

Source: NHTSA — 56 complaints
56
Total Complaints
64,070mi
Median Mileage
POWER TRAIN:AUTOMATIC TRANSMISSION
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

45,000 25th Percentile
64,070 Median Mileage
85,600 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN:AUTOMATIC TRANSMISSION
6
SUSPENSION:FRONT:WHEEL BEARING
3
EQUIPMENT
3
SUSPENSION:REAR
3
ELECTRICAL SYSTEM
2
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2
VISIBILITY:GLASS, SIDE/REAR
2
VEHICLE SPEED CONTROL:CRUISE CONTROL
2
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2
AIR BAGS
2

Severity Assessment

2
Crashes
4
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK"
"THIS LINE OF VEHICLES ALSO HAS 2 OTHER MAJOR COMPLAINTS FROM MANY OWNERS, 1ST IS A PROBLEM WITH THE FRONT BRAKES SQUEALING THIS WAS IDENTIFIED IN THE 2001 MODEL YEAR, A TSB WAS ISSUED AND THE 2002 MODEL HAS THE IDENTICAL PROBLEM. THE SECOND ISSUE IS THE ENGINE RUNNING ROUGH AT IDLE. AGAIN A TSB WA..."
"CONSUMER STATES AFTER TESTING THE SHOULDER HARNESSES, THE FRONT HARNESS CAME OUT OF THE WALL WHILE INSTALLING STRESS TEST EQUIPMENT WITH ONLY THE TENSION TAKEN OUT OF THE CHAIN, THERE WAS NEVER A PULL APPLIED TO THE HARNESS, THE CENTER HARNESS HAD PREVIOUSLY CAME OUT OF THE VAN AND THE BRACKET HOLDI..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28