2002 Ford Explorer Sport: Reliability Data

160
Total Complaints
70,500mi
Median Mileage
POWER TRAIN:AUTOMATIC TRANSMISSION
Top Issue
12
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

37,075 25th Percentile
70,500 Median Mileage
92,238 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN:AUTOMATIC TRANSMISSION
18
STRUCTURE:BODY
10
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
9
POWER TRAIN
8
VISIBILITY:GLASS, SIDE/REAR
7
ELECTRICAL SYSTEM
6
VEHICLE SPEED CONTROL
5
STRUCTURE:BODY:HATCHBACK/LIFTGATE
5
VISIBILITY
4
LATCHES/LOCKS/LINKAGES
4

Severity Assessment

12
Crashes
7
Fires
18
Injuries
2
Deaths

Sample Complaint Reports

"WHILE DRIVING, VEHICLE WOULD SWAY LEFT TO RIGHT. TOOK TO DEALER AND DEALER INDICATED REAR AXLE TUBE WAS CROOKED.*AK CONSUMER TEST DROVE VEHICLE PRIOR TO PURCHASE AND HAD MENTIONED TO DEALER THAT THE VEHICLE SWAYED AT HIGHWAY SPEEDS. *TT"
"CONSUMER STATES THAT THE REAR SEAT IS NOT LOCKED ON TRACK CAUSING THE SEAT TO MOVE BACKS AND FORTH WHILE VEHICLE IS IN MOTION. *MR"
"MY FATHER-IN-LAW HAS THE SAME PROBLEM. HE BOUGHT HIS 5 DAYS AFTER ME, HIS STALLED 5 TIMES TO THIS DATE. REMEMBER THE NEWS, (FOG AND MAJOR PILE UP WITH NUMEROUS DEATHS) WHAT WAS THE REASON ? I DON'T WANT THIS TO BE OUR ACCIDENT WAITING TO HAPPEN. "INTERMITTENT" , COULDN'T "REPRODUCE" THE PROBLEM. NOT..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28