2002 Ford Excursion: Reliability Data

150
Total Complaints
64,525mi
Median Mileage
TIRES
Top Issue
18
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

36,800 25th Percentile
64,525 Median Mileage
100,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

TIRES
16
ENGINE AND ENGINE COOLING
15
VEHICLE SPEED CONTROL
14
ENGINE AND ENGINE COOLING:ENGINE
8
ELECTRICAL SYSTEM
7
TIRES:TREAD/BELT
7
ENGINE
6
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
6
SUSPENSION
5
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
4

Severity Assessment

18
Crashes
9
Fires
11
Injuries
0
Deaths

Sample Complaint Reports

"WHEN BRAKES ARE APPLIED AND VEHICLE HAS STOPPED, DRIVER IS UNABLE TO TURN STEERING WHEEL, CONSUMER CONTACTED DEALER AND WAS INFORMED THAT IT WAS NORMAL.*AK. CONSUMER STATED IT IS VERY HARD TO TURN WHEEL, IT FEELS LIKE THE STEERING IS BINDING, WHEEL CAN NOT BE TURNED MORE THAN 1/4 TURN RIGHT OR LEFT..."
"WHILE DRIVING 70 MPH CONSUMER ACTIVATED BOTH REAR WINDOWS, AS SOON AS THE WINDOWS WERE LOWERED, THE VEHICLE STARTED TO SHAKE VIOLENTLY, IT WAS DIFFICULT TO CONTROL VEHICLE, WHEN THE WINDOWS WERE CLOSED THE SHAKING STOPPED.*AK. CONSUMER CONTACTED THE MANUFACTURE AND WAS INFORMED THAT ALL THE EXCURSIO..."
"TRUCK DIES WHEN YOU SLOW DOWN OR APPLY BRAKES. THEN WILL NOT REMAIN RUNNING WHEN PUT INTO DRIVE, IT WILL DIE IMMEDIATELY WHEN TAKEN OUT OF PARK. HAVE TO START CAR IN N GEAR, BRING ENGINE SPEED OVER 1500 RPM'S THEN POP IT INTO DRIVE FOR TRUCK TO REMAIN RUNNING. HAS NOW HAPPENED FOUR TIMES.*AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

TIRES 16 complaints
25th: 29,966 mi Median: 32,411 mi 75th: 57,500 mi
ENGINE AND ENGINE COOLING 15 complaints
25th: 57,844 mi Median: 79,284 mi 75th: 112,500 mi
VEHICLE SPEED CONTROL 14 complaints
25th: 41,956 mi Median: 102,150 mi 75th: 110,000 mi
ENGINE AND ENGINE COOLING:ENGINE 8 complaints
25th: 42,100 mi Median: 63,500 mi 75th: 82,700 mi
ELECTRICAL SYSTEM 7 complaints
25th: 39,000 mi Median: 66,000 mi 75th: 84,557 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 27 TX: 20 MD: 15 FL: 10 IL: 8 VA: 8 MI: 7 AZ: 6 NY: 6 NJ: 5

Who Files Complaints?

31.3%
Original Owners
68.7%
Second+ Owners

Ford Excursion — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200063443
200124019
20031399
20041256
2005842

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28