2002 Ford Crown Victoria: Reliability Data

Source: NHTSA — 71 complaints
71
Total Complaints
50,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
11
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

22,000 25th Percentile
50,000 Median Mileage
118,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
8
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
6
STEERING
4
VEHICLE SPEED CONTROL
3
ENGINE AND ENGINE COOLING:ENGINE
3
EXTERIOR LIGHTING
3
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
2
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2
AIR BAGS:FRONTAL
2
WHEELS
2

Severity Assessment

11
Crashes
3
Fires
5
Injuries
0
Deaths

Sample Complaint Reports

"BRAKES OPERATE ERRATICALLY, WHEN APPLYING BRAKES THEY ARE HARD TO PRESS AND PEDAL DOES NOT MOVE. *AK *JG"
"FORD HAS STOPPED INSTALLING SPLASH SHIELD (P/N FSVY*8327*A) UNDER MOTOR OF CROWN VICTORIA. THIS CAUSES THE FAN BELT TO COME OFF WHEN IT IS RAINING. CAR LOSES ALL ACCESSORIES INCLUDING POWER STEERING/ ALTERNATOR, AND WATER PUMP. CAR CAN NOT BE DRIVEN OVER 4 BLOCKS DUE TO OVERHEATING. THIS WILL PL..."
"STEERING WHEEL/COLUMN IS NOT PARALLEL TO THE DRIVER. IT IS SLANTED SO THAT YOUR LEFT HAND IS FORWARD OF YOUR RIGH HAND,THEREBY GIVING THE PRECEPTION THAT YOU ARE AIMED/DRIVING TOWARD THE RIGHT SIDE OF THE ROAD. CHECKED ALL CROWN VICTORIA'S ON DEALER LOT AND THEY HAD SIMILIAR SETUP AND IN SOME VEHI..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28