2002 Dodge Van: Reliability Data

20
Total Complaints
45,000mi
Median Mileage
EQUIPMENT
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

36,500 25th Percentile
45,000 Median Mileage
56,320 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

EQUIPMENT
2
POWER TRAIN:AUTOMATIC TRANSMISSION
2
TIRES
1
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
1
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
1
ELECTRICAL SYSTEM:IGNITION:SWITCH
1
AIR BAGS:FRONTAL
1
POWER TRAIN:AXLE ASSEMBLY
1
VEHICLE SPEED CONTROL
1
STEERING
1

Severity Assessment

3
Crashes
1
Fires
5
Injuries
0
Deaths

Sample Complaint Reports

"WINDSHIELD WIPER SWITCH CAUSES THE WINDSHIELD WIPERS TO STOP IF THE BRIGHTLIGHT SWITCH OR TURN SIGNAL IS USED. THIS CAUSED A CRITICAL SITUATION WHILE PASSING A SEMI-TRUCK DURING A RAINSTORM. SIGNALLED A LANE CHANGE AND THE WIPERS STOPPED, COULD NOT SEE AT ALL. VERY HAIRY SITUATION.*AK"
"VARIOUS PROBLEMS WITH INVIETA GLOW TIRE EQUIPMENT.*MR THE OUTER SIDEWALL AND TREAD WORE PREMATURELY (BETWEEN 6000 AND 12000 MILES). GOODYEAR REPLACED ALL FOUR TIRE WITH TIRES DESIGNED FOR FULL SIZE VAN WITH HIGH CENTERS OF GRAVITY (GOODYEAR INVICTA GLOWLRPTLDD). *NM"
"KEY WOULD NOT TURN IN IGNITION. HAD TO BE REPAIRED FOR COST $79.00 WHAT CAUSED THIS. *AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28