2002 Dodge Ram 3500: Reliability Data

59
Total Complaints
48,500mi
Median Mileage
STEERING
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

19,000 25th Percentile
48,500 Median Mileage
107,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
7
STRUCTURE
6
POWER TRAIN
4
AIR BAGS
4
UNKNOWN OR OTHER
3
STRUCTURE:BODY
3
FUEL SYSTEM, DIESEL
3
SUSPENSION
3
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
2
SERVICE BRAKES, HYDRAULIC
2

Severity Assessment

4
Crashes
0
Fires
6
Injuries
0
Deaths

Sample Complaint Reports

"CONSUMER NOTICED AFTER PURCHASE OF VEHICLE THERE WAS NO ON/OFF SWITCH FOR THE PASSENGER AIR BAG. *TT"
"CONSUMER NOTICED AFTER PURCHASE OF VEHICLE THERE WAS NO ON/OFF SWITCH FOR THE PASSENGER AIR BAG. *TT"
"THE AIR BAG LIGHT HAD STAYED ON, FLASHED, AND CHIMED. THE TECHNICIAN AT THE DEALER STATED THAT THE AIR BAGS COULD HAVE DEPLOYED AT ANY TIME, POSSIBLY DUE TO A WIRING PROBLEM. ALSO THE PASSENGER SEAT BELT HAD TIGHTENED ABNORMALLY. TS SCC"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28