2002 Dodge Ram 2500: Reliability Data

210
Total Complaints
61,000mi
Median Mileage
STRUCTURE
Top Issue
14
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

30,000 25th Percentile
61,000 Median Mileage
98,890 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STRUCTURE
29
FUEL SYSTEM, DIESEL
13
UNKNOWN OR OTHER
13
STEERING
8
STRUCTURE:BODY
7
TIRES
6
POWER TRAIN:AUTOMATIC TRANSMISSION
6
SUSPENSION:FRONT
5
SUSPENSION
5
ELECTRICAL SYSTEM
4

Severity Assessment

14
Crashes
3
Fires
6
Injuries
1
Deaths

Sample Complaint Reports

"THIS TRUCK HAS A VIOLENT VIBRATION BOUNCING OSILALTION ON THE FREEWAY. OTHER TRUCK DON'T DO THIS. THE DEALER SAYS NO PROBLEM WITH IT AND THEY WONT DO ANYTHING. I COMPLAINED AFTER 1 MILE OF OWNERSHIP. THE TRUCK IS NOT SAFE. NO STATEMENT WAS GIVEN TO ME THAT I WAS GETTING A TRUCK THAT CAN'T BE USED TO..."
"THE VEHICLE OSCILLATES VIOLENTLY ON CEMENT ROADS DUE TO STIFFNESS OF THE FRAME AND WRONG WHEEL BASE. THE DEALER IS UNABLE TO FIX THE PROBLEM. *YH"
"CONSUMER STATES THAT THE CRANKCASE OIL FUMES ENTER THE CAB AT IDLE OR SLOW SPEED WHEN THE AIR CONDITIONER IS SET ON OUTSIDE AIR SETTINGS, WHEN THE AIR CONDITIONER IS SET ON RECIRCULATED OR CAB AIR ONLY, THIS CONDITION DOES NOT HAPPEN. *SLC"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28