2002 Dodge Grand Caravan: Reliability Data
Source: NHTSA — 415 complaints
415
Total Complaints
50,000mi
Median Mileage
AIR BAGS
Top Issue
16
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
25,000
25th Percentile
50,000
Median Mileage
84,400
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
AIR BAGS
35
POWER TRAIN:AUTOMATIC TRANSMISSION
31
ELECTRICAL SYSTEM
24
STEERING
18
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
15
SERVICE BRAKES, HYDRAULIC
15
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
14
AIR BAGS:FRONTAL
12
STRUCTURE:BODY:DOOR
10
SUSPENSION
9
Severity Assessment
16
Crashes
24
Fires
21
Injuries
4
Deaths
Sample Complaint Reports
"VEHICLE GENERATES EXCESSIVE WIND NOISE IN THE COCPIT AT SPEEDS ABOVE 50MPH. NOISE IS FOCUSED AROUND WINDSHIELD AREA AND IS LOUD ENOUGH TO OBSCURE RADIO AND CONVERSATIONS IN A NORMAL VOLME BY PASSENGERS. ON EXTENDED TRAVEL, NOISE IS QUITE ANNOYING TO DRIVE AND PASSENGERS AND INCREASES FATIGUE FACTOR...."
"CHILD WAS IN SEAT BELT PLAYING WITH A TOY AND ACCIDENTLY HIT SEATBELT BUCKLE, CAUSING IT TO COME UNLATCHED. DEALER CONTACTED. PLEASE PROVIDE FURTHER DETAILS. PLEASE ADD VIN. *AK"
"WE WANT NHTSA TO DO SOMETHING ABOUT THE GEN 3 SEAT BELTS IN OUR CAR. HOPEFULLY, WE WILL NOT EXPERIENCE A FAILURE OF THIS PART, AS OTHERS HAVE, SINCE WE DEPEND ON THESE BELTS TO PROTECT OUR CHILDREN. PLEASE LOOK INTO THE ABCNEWS REPORT ABOUT THESE DEFECTIVE BELTS, ASAP, AND DO WHAT IT TAKES TO KEEP..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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