2002 Dodge Durango: Reliability Data

Source: NHTSA — 556 complaints
556
Total Complaints
58,000mi
Median Mileage
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Top Issue
44
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

30,000 25th Percentile
58,000 Median Mileage
108,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
76
ELECTRICAL SYSTEM
44
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
30
POWER TRAIN
28
SUSPENSION
25
ENGINE AND ENGINE COOLING
23
POWER TRAIN:AUTOMATIC TRANSMISSION
20
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
18
SUSPENSION:FRONT
17
STEERING
17

Severity Assessment

44
Crashes
15
Fires
48
Injuries
3
Deaths

Sample Complaint Reports

"VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 35-40 MPH. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK"
"WHEN ROLLING DOWN WINDOW VEHICLE WILL VIBRATE.*AK"
"WHILE TRAVELING ON THE HIGHWAY THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. THE DEALERSHIP IS AWRE OF THE PROBLEM. NLM"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28