"How reliable is the 2002 Chrysler Town And Country?"

"Based on 518 NHTSA complaints, the 2002 Chrysler Town And Country has a median complaint mileage of 53000 miles. The most common issue is AIR BAGS."

"What are common problems with the 2002 Chrysler Town And Country?"

"The most frequently reported component in NHTSA complaints for the 2002 Chrysler Town And Country is AIR BAGS, accounting for a significant portion of the 518 total complaints filed."

2002 Chrysler Town And Country: Reliability Data

Source: NHTSA — 518 complaints

518

Total Complaints

53,000mi

Median Mileage

AIR BAGS

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

27,223 25th Percentile

53,000 Median Mileage

83,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS

ELECTRICAL SYSTEM

POWER TRAIN:AUTOMATIC TRANSMISSION

STEERING

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

STEERING:HYDRAULIC POWER ASSIST SYSTEM

ENGINE AND ENGINE COOLING:ENGINE

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"DURING OPERATION OF VEHICLE AN UNKNOWN OBJECT STRUCK AIR CONDITIONER LINE, CAUSING LINE TO BREAK AND SPRAY FLUID OVER THE UNDERCARRIAGE. CONSUMER IS CONCERNED THAT THIS FLUID COULD CONTACT A HOT COMPONENT, SUCH AS EXHAUST SYSTEM) AND RESULT IN A FIRE BECAUSE HYDRAULIC LINES HAVE NO SHIELDING OVER..."

"WHILE DRIVING VEHICLE WOULD STALL OUT, THE PROBLEM IS INTERMITTENT. CONTACTED DEALER. *AK *YD"

"CHRYSLER LEFT AN OPENING IN THE BODY OF THE VAN THAT HAS ALLOWED MICE TO ENTER THE INTERIOR OF THE VAN, CAUSING DAMAGE TO THE SEAT BELTS AND LEATHER INTERIOR UPHOLSTERY. NESTS HAVE BEEN MADE UNDER THE SEATS AND IN THE GLOVE COMPARTMENT. VAN HAS LESS THAN 800 MILES AND WAS PURCHASED ON NOV. 24, 2002..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

AIR BAGS 46 complaints

25th: 36,000 mi Median: 55,700 mi 75th: 98,000 mi

ELECTRICAL SYSTEM 38 complaints

25th: 35,250 mi Median: 75,620 mi 75th: 108,758 mi

POWER TRAIN:AUTOMATIC TRANSMISSION 28 complaints

25th: 9,944 mi Median: 51,786 mi 75th: 69,000 mi

STEERING 24 complaints

25th: 39,000 mi Median: 90,000 mi 75th: 120,000 mi

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS 14 complaints

25th: 50,000 mi Median: 54,500 mi 75th: 69,446 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 44 MI: 38 NY: 31 FL: 29 MD: 29 VA: 27 GA: 25 OH: 24 TX: 23 NC: 20

Who Files Complaints?

42.7%

Original Owners

57.3%

Second+ Owners

Chrysler Town And Country — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1991	33	112,000	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	2
1992	167	113,000	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	7
1993	273	120,300	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	4
1994	198	134,500	POWER TRAIN:AUTOMATIC TRANSMISSION	19
1995	75	131,300	POWER TRAIN:AUTOMATIC TRANSMISSION	4
1996	1411	97,500	POWER TRAIN:AUTOMATIC TRANSMISSION	42
1997	546	86,000	AIR BAGS	40
1998	397	102,057	AIR BAGS	13
1999	485	89,000	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER	21
2000	378	78,000	POWER TRAIN:AUTOMATIC TRANSMISSION	29
2001	606	66,000	POWER TRAIN:AUTOMATIC TRANSMISSION	16
2003	336	61,000	ELECTRICAL SYSTEM	22
2004	219	71,000	FUEL/PROPULSION SYSTEM	16
2005	1154	62,000	ELECTRICAL SYSTEM	68
2006	569	68,560	STEERING	33
2007	291	70,000	FUEL/PROPULSION SYSTEM	13
2008	2875	75,000	ELECTRICAL SYSTEM	53
2009	1080	80,000	ELECTRICAL SYSTEM	15
2010	2418	77,000	ELECTRICAL SYSTEM	54
2011	1107	70,000	ELECTRICAL SYSTEM	17
2012	862	70,000	ELECTRICAL SYSTEM	11
2013	927	65,000	ELECTRICAL SYSTEM	28
2014	877	65,000	ELECTRICAL SYSTEM	42
2015	504	68,500	POWER TRAIN	19
2016	658	69,043	POWER TRAIN	19

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28