2002 Chrysler Concorde: Reliability Data

Source: NHTSA — 72 complaints
72
Total Complaints
55,000mi
Median Mileage
ENGINE AND ENGINE COOLING:ENGINE
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

40,500 25th Percentile
55,000 Median Mileage
86,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE AND ENGINE COOLING:ENGINE
14
ENGINE AND ENGINE COOLING
8
POWER TRAIN:AUTOMATIC TRANSMISSION
4
SERVICE BRAKES, HYDRAULIC
3
SEATS:FRONT ASSEMBLY:RECLINER
3
AIR BAGS:FRONTAL
3
ELECTRICAL SYSTEM
2
AIR BAGS
2
SEATS
2
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2

Severity Assessment

4
Crashes
1
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"VEHICLE BECOMES VERY DIFFICULT TO CONTROL WHEN IT IS VERY WINDY OUTSIDE. THIS CAUSES BODY OF VEHICLE TO SWAY FROM ONE SIDE TO ANOTHER. HAVE TAKEN TO DEALER AND INFORMED NOTHING WAS WRONG. *AK CONSUMER STATES VEHICLE SWAYS BADLY IF THE ROAD IS A LITTLE ROUGH. *YH"
"ABC NEWS PRIMETIME TESTED THE GEN-3 SEATBELT LATCH USED BY CHRYSLER WITH 14 OTHER SEATBELTS OVER 380 TIMES. GEN-3 FAILED EVERYTIME AND OTHER SEATBELTS PASSED EVERY TIME. CHRYSLER LOST $6 MILLION DOLLAR LAWSUIT OVER THIS SEATBELT, YET NOT RECALLED. STILL IN MILLIONS OF CHRYSLER/DODGE/JEEP VEHICLES. P..."
"VEHICLE IS DIFFICULT TO MAINTAIN IN LANE. SWAYS AS THOUGH IT IS CONSTANTLY IN HIGH WIND. DRIVER MUST REMAIN CONSTANTLY VIGILANT TO MAINTAIN LANE. FEELS UNSAFE.*AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28