2002 Chrysler 300M: Reliability Data

Source: NHTSA — 104 complaints
104
Total Complaints
71,934mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
17
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

35,000 25th Percentile
71,934 Median Mileage
98,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
9
AIR BAGS:FRONTAL
6
SEATS
6
STEERING
6
POWER TRAIN
6
POWER TRAIN:AUTOMATIC TRANSMISSION
4
ENGINE AND ENGINE COOLING:ENGINE
4
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
4
ENGINE
3
TIRES
3

Severity Assessment

17
Crashes
3
Fires
18
Injuries
1
Deaths

Sample Complaint Reports

"CAR STILL WON'T START. STILL WAITING FOR COMPUTER. DEALER HAS HAD FOR 14 FULL DAYS. I ONLY HAD IT FOR 12 DAYS.*AK"
"WHILE DRIVING AT 15-20MPH AND MAKING A LEFT TURN, THE RIGHT FRONT WHEEL DISCONNECTED FROM VEHICLE. VEHICLE WAS TOWED TO DEALERSHIP. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK"
"01/12/2002 -THREE HOURS AFTER I PICKED UP THE CAR FROM THE DEALER, AT ABOUT 45-50 MILES/HOUR, COULD NOT STOP THE CAR, LOST CONTROL OF THE CAR , AND HIT FRONTAL THE CONCRETE DIVIDER ON THE HIGHWAY. THE CAR HAS BEEN TOTALED. 03/18/2002 - RECEIVED LETTER FROM DAIMLER CHRYSLER SAYING THAT THE CAR HAS BE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28