2002 Chevrolet Suburban 2500: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"2002 CHEVY SUBURBAN WITH 8.1L MOTOR RANDOMLY SHUTS DOWN AT HIGHWAY SPEEDS OR IN TRAFFIC WITHOUT WARNING WHICH CAUSES LOSS OF STEERING AND BRAKING. I HAVE HAD 3 SEPARATE DEALERS LOOK AT IT AND THE "CODES" NEVER REFLECT WHAT HAPPENED. I EVEN READ THE CURRENT NHTSA ACTION PE06016 DESCRIPTION TO THE..."
"THE VEHICLE IN QUESTION IS A 2002 CHEVROLET 2500 4X4 SUBURBAN. THE VEHICLE WAS TRAVELING DOWN THE ROAD AND WITHOUT TOUCHING THE BRAKE PEDAL THE FRONT BRAKES LOCK UP AND THE VEHICLE SHAKES AND IS ALMOST UNCONTROLLABLE TO STOP. THE VEHICLE IS CURRENTLY AT THE CHEVY DEALERSHIP. THEY ARE REPLACING THE ..."
"CRANK POSITION SENSOR FAILURE RESULTING IN SUDDEN ENGINE STALL WHILE DRIVING IN CERTAIN GM VEHICLES EQUIPPED WITH 8.1L ENGINES. IN SOME CASES, THE COMPLAINANTS ALLEGED THAT AS RESULT OF THE ENGINE SHUTTING DOWN, THE VEHICLE LOST POWER STEERING AND POWER BRAKES AT HIGHWAY SPEEDS. *NM"
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Who Files Complaints?
Chevrolet Suburban 2500 — Other Years
See how this model compares across different model years.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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