2002 Chevrolet Suburban 1500: Reliability Data

144
Total Complaints
111,653mi
Median Mileage
Service Brakes
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

69,789 25th Percentile
111,653 Median Mileage
150,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Service Brakes
33
Service Brakes, Hydraulic
21
Fuel/Propulsion System
8
Parking Brake
8
Antilock/Traction Control/Electronic Limited Slip
5
Engine
5
Engine
5
Engine And Engine Cooling
5
Steering
4
Fuel System, Gasoline
3

Severity Assessment

3
Crashes
1
Fires
6
Injuries
1
Deaths

Sample Complaint Reports

"FOLLOW UP TO SEE IF AN INVESTIGATION HAS BEEN OPENED REGARDING TWO VEHICLES WITH OFF CENTER STEERING PROBLEMS.*MR SERIAL NUMBER #[XXX] AND [XXX]. *CB *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR"
"#5 CYLINDER 1164 MISFIRES. COLLAPSED LIFTER, BROKEN RINGS. THE DEALERSHIP WENT ON FISHING EXPEDITION, CHARGING ME $271.82 FOR UNNECESSARY WORK (NEW SPARK PLUG AND WIRES). WENT FOR SECOND DIAGNOSES, CORRECTLY DIAGNOSED THIS TIME INDICATING THE ABOVE. MECHANIC CONTACTED GMPP (EXTENDED WARRANTY),TOLD G..."
"EMERGENCY BRAKE WASN'T WORKING WHEN I PURCHASED THE VEHICLE. I DIDN'T KNOW IT AT THE TIME. I WAS TOLD THAT THERE WAS A PROBLEM WITH THE EMERGENCY BRAKES AND THAT THERE MAY BE A RECALL TO FIX THE PROBLEM. I PURCHASED IT ON 10-15-2005. THE MILEAGE WAS 64095. MILEAGE NOW IS 70129. I WOULD ALWAYS USE TH..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Service Brakes 33 complaints
25th: 78,280 mi Median: 131,589 mi 75th: 180,000 mi
Service Brakes, Hydraulic 21 complaints
25th: 73,133 mi Median: 96,207 mi 75th: 135,000 mi
Fuel/Propulsion System 8 complaints
25th: 139,500 mi Median: 153,000 mi 75th: 200,250 mi
Parking Brake 8 complaints
25th: 65,000 mi Median: 77,000 mi 75th: 90,171 mi
Antilock/Traction Control/Electronic Limited Slip 5 complaints
25th: 78,650 mi Median: 100,000 mi 75th: 101,932 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 22 FL: 11 MI: 11 CA: 8 GA: 8 MD: 8 NJ: 8 VA: 7 NC: 6 NY: 5

Who Files Complaints?

18.8%
Original Owners
81.2%
Second+ Owners

Chevrolet Suburban 1500 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1997210
1999916
2000726
20011029
20032236
20042202
20051022
2006350
20072405
20081314
2009700
2010700
20111081
2023250
2025310

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28