2002 Chevrolet Suburban: Reliability Data

352
Total Complaints
63,700mi
Median Mileage
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Top Issue
34
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

34,500 25th Percentile
63,700 Median Mileage
115,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
42
SERVICE BRAKES
41
PARKING BRAKE
19
SERVICE BRAKES, HYDRAULIC
18
TIRES
11
POWER TRAIN:AUTOMATIC TRANSMISSION
10
STEERING
10
ELECTRICAL SYSTEM
8
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
8
UNKNOWN OR OTHER
8

Severity Assessment

34
Crashes
9
Fires
34
Injuries
0
Deaths

Sample Complaint Reports

"WHILE TURNING INTO A DRIVEWAY AT APPROXIMATELY 7 M.P.H. BRAKES FAILED AND CAR MADE LOUD NOISE. THE SUBURBAN FINALLY STOPPED ON THE 3RD TIME OF HITTING THE BRAKES. *AK"
"THE DOME LIGHT SWITCH CAN BE USED TO OVERRIDE THE DAYTIME RUNNING LAMPS, BY PUSHING IT IN AND OUT TWICE. THE DRLS ARE TURNED OFF AND A BELL NOTIFIES YOU. THIS CAN BE DONE AT ANY VEHICLE SPEED / GEAR. THIS DOME LIGHT SWITCH IS SIMILAR IN SHAPE AND SIZE TO THE FOG LAMP SWITCH RIGHT NEXT TO IT, AND..."
"I HAVE BEEN UNABLE, SINCE PURCHASE, TO PROPERLY FILL THE GAS TANK. THE TANKS HAVE BEEN REPLACED, THE FILLER MECHANISM HAS BEEN REPLACED. GMC ACKNOWLEDGES THAT THER IS A PROBLEM BUT SIX MONTHS AFTER FIRST IDENTIFYING THE PROBLEM, THEY SAY THEY STILL DONT HAVE A FIX. I SEE FROM CHECKING CONSUMER CO..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP 42 complaints
25th: 36,694 mi Median: 57,500 mi 75th: 80,000 mi
SERVICE BRAKES 41 complaints
25th: 107,500 mi Median: 130,000 mi 75th: 170,000 mi
PARKING BRAKE 19 complaints
25th: 32,990 mi Median: 44,000 mi 75th: 55,350 mi
SERVICE BRAKES, HYDRAULIC 18 complaints
25th: 90,500 mi Median: 119,000 mi 75th: 157,550 mi
TIRES 11 complaints
25th: 26,000 mi Median: 38,000 mi 75th: 38,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 45 TX: 34 NY: 22 MI: 19 FL: 18 PA: 18 MD: 18 VA: 17 IL: 15 OH: 14

Who Files Complaints?

44.6%
Original Owners
55.4%
Second+ Owners

Chevrolet Suburban — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1990672
1991656
199222645
1993616110
19941038158
199558764
199653125
199755627
199829811
199985965
200038230
200154338
200336039
200426414
20051615
2006330
20073574
20082764
20091331
20101613
20111923
20121393
20131704
2014770
201558429
201628811
20171788
20181083
2019843
2020593
202122312
20221347
20231220
2024420

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28