2002 Chevrolet Suburban: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"WHILE TURNING INTO A DRIVEWAY AT APPROXIMATELY 7 M.P.H. BRAKES FAILED AND CAR MADE LOUD NOISE. THE SUBURBAN FINALLY STOPPED ON THE 3RD TIME OF HITTING THE BRAKES. *AK"
"THE DOME LIGHT SWITCH CAN BE USED TO OVERRIDE THE DAYTIME RUNNING LAMPS, BY PUSHING IT IN AND OUT TWICE. THE DRLS ARE TURNED OFF AND A BELL NOTIFIES YOU. THIS CAN BE DONE AT ANY VEHICLE SPEED / GEAR. THIS DOME LIGHT SWITCH IS SIMILAR IN SHAPE AND SIZE TO THE FOG LAMP SWITCH RIGHT NEXT TO IT, AND..."
"I HAVE BEEN UNABLE, SINCE PURCHASE, TO PROPERLY FILL THE GAS TANK. THE TANKS HAVE BEEN REPLACED, THE FILLER MECHANISM HAS BEEN REPLACED. GMC ACKNOWLEDGES THAT THER IS A PROBLEM BUT SIX MONTHS AFTER FIRST IDENTIFYING THE PROBLEM, THEY SAY THEY STILL DONT HAVE A FIX. I SEE FROM CHECKING CONSUMER CO..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Who Files Complaints?
Chevrolet Suburban — Other Years
See how this model compares across different model years.
| Year | Complaints | Crashes |
|---|---|---|
| 1990 | 67 | 2 |
| 1991 | 65 | 6 |
| 1992 | 226 | 45 |
| 1993 | 616 | 110 |
| 1994 | 1038 | 158 |
| 1995 | 587 | 64 |
| 1996 | 531 | 25 |
| 1997 | 556 | 27 |
| 1998 | 298 | 11 |
| 1999 | 859 | 65 |
| 2000 | 382 | 30 |
| 2001 | 543 | 38 |
| 2003 | 360 | 39 |
| 2004 | 264 | 14 |
| 2005 | 161 | 5 |
| 2006 | 33 | 0 |
| 2007 | 357 | 4 |
| 2008 | 276 | 4 |
| 2009 | 133 | 1 |
| 2010 | 161 | 3 |
| 2011 | 192 | 3 |
| 2012 | 139 | 3 |
| 2013 | 170 | 4 |
| 2014 | 77 | 0 |
| 2015 | 584 | 29 |
| 2016 | 288 | 11 |
| 2017 | 178 | 8 |
| 2018 | 108 | 3 |
| 2019 | 84 | 3 |
| 2020 | 59 | 3 |
| 2021 | 223 | 12 |
| 2022 | 134 | 7 |
| 2023 | 122 | 0 |
| 2024 | 42 | 0 |
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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