2002 Chevrolet Silverado 2500: Reliability Data

408
Total Complaints
84,712mi
Median Mileage
SERVICE BRAKES
Top Issue
27
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

54,922 25th Percentile
84,712 Median Mileage
125,760 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
88
SERVICE BRAKES, HYDRAULIC
81
ENGINE AND ENGINE COOLING
26
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
20
ENGINE
13
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
11
STEERING
9
FUEL SYSTEM, DIESEL
9
ELECTRICAL SYSTEM
8
TIRES
7

Severity Assessment

27
Crashes
11
Fires
15
Injuries
1
Deaths

Sample Complaint Reports

"PURCHASED VEHICLE 8-25-01- BRAKES WHERE UNALBE TO STOP VEHICLE. *AK"
"PURCHASED VEHICLE 8-25-01- BRAKES WHERE UNALBE TO STOP VEHICLE. *AK"
"STEERING WHEEL PREVENTS CONSUMER FROM SEEING FOG LIGHT BUTTON. THERE IS A DOME OVER RIDE BUTTON. ALSO, HEADLIGHTS COME ON INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. *AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28