2002 Chevrolet Silverado 1500: Reliability Data

620
Total Complaints
90,000mi
Median Mileage
SERVICE BRAKES
Top Issue
60
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

59,850 25th Percentile
90,000 Median Mileage
123,033 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
184
SERVICE BRAKES, HYDRAULIC
108
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
41
STEERING
21
ELECTRICAL SYSTEM
17
POWER TRAIN:AUTOMATIC TRANSMISSION
16
PARKING BRAKE
16
STRUCTURE:BODY
13
AIR BAGS
11
FUEL/PROPULSION SYSTEM
11

Severity Assessment

60
Crashes
10
Fires
46
Injuries
2
Deaths

Sample Complaint Reports

"WHILE APPROACHING A STOP SIGN AT 30 MPH DRIVER STARTED TO APPLY THE BRAKES, AND THERE WAS NO RESPONSE. DRIVER USED ADDITIONAL PRESSURE BUT VEHICLE WOULD NOT STOP. THEN BRAKES CAUGHT, AND DRIVER STOPPED VEHICLE. THIS PROBLEM HAS OCCURRED MORE THAN ONCE.*AK"
"WHEN SHIFTING FROM FIRST TO SECOND GEAR, AND SECOND TO THIRD GEAR, TRANSMISSION SHIFTS HARD. LOUD NOISE FROM THE TRANSMISSION/ REAREND. OCCURRED AFTER FREEWAY DRIVING REPEATEDLY.*AK"
"THE ENGINE SHUT DOWN SUDDENLY WHILE THE CONSUMER WAS DRIVING AT 85 MPH, THE DEALER STATED THE VEHICLE WAS DESIGNED THIS WAY TO KEEP THE ENGINE FROM BLOWING UP. *YH"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28