2002 Chevrolet Silverado: Reliability Data

Source: NHTSA — 853 complaints
853
Total Complaints
46,000mi
Median Mileage
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Top Issue
85
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

27,000 25th Percentile
46,000 Median Mileage
76,866 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
133
SERVICE BRAKES
70
SERVICE BRAKES, HYDRAULIC
57
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
47
POWER TRAIN:AUTOMATIC TRANSMISSION
43
PARKING BRAKE
26
AIR BAGS:FRONTAL
24
ENGINE AND ENGINE COOLING:ENGINE
20
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
20
STEERING
19

Severity Assessment

85
Crashes
5
Fires
54
Injuries
1
Deaths

Sample Complaint Reports

"WHILE TRAVELING APPROX.60 MPH. ON HIGHWAY DRIVER SIDE REAR TIRE SUFFERED MAJOR BLOWOUT. IT IS TOTALLY SPLIT OUT AROUND OUTER EDGE HALFWAY AROUND TIRE. I HAVE CONTACTED THE DEALER WHERE TRUCK WAS PURCHASED AND THEY SAY IT IS NOT A RECALL TIRE, AND ALSO CONTACTED GM AND WAS TOLD SAME. I AM NOT SURE ..."
"HEADREST IS BLOCKLING VISION ON RIGHT HAND SIDE OF VEHICLE. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK"
"AFTER VEHICLE WAS PARKED CAONSUME R SAW A LIGHT IN DASHBOARD. THEN, VEHICLE CAUGHT ON FIRE . PLEASE PROVIDE MORE INFORMATION.*AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28