2002 Cadillac Escalade Ext: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"WHILE CONSUMER WAS OPENING THE TAILGATE AND THE CABLES BROKE. THE CONSUMERS SON SUSTAINED MINOR INJURIES . *AK *JB"
"I HAVE HAD FOUR GOODYEAR TIRES THAT HAVE SPLIT AND/OR COME COMPLETELY APART WHILE DRIVING. THEY WERE WRANGLER HP TIRES, P265/70R17. *AK"
"I AM CURRENTLY HAVING A RE-OCCURING PROBLEM WITH THE STABILITY TRACK. I HAVE HAD IT SERVICED FOUR TIMES NOW TO NO AVAIL. EACH TIME I TAKE IT IN THEY TELL ME IT IS A COMPUTER PROBLEM, AND THAT IT JUST NEED TO BE RESET. I HAVE YET TO HAVE AN ACCIDENT, BUT TODAY I ALMOST DID. WHILE GOING TO THE CUR..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Who Files Complaints?
Cadillac Escalade Ext — Other Years
See how this model compares across different model years.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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