2002 Cadillac Escalade: Reliability Data

164
Total Complaints
75,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
16
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

41,125 25th Percentile
75,000 Median Mileage
110,994 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
14
SERVICE BRAKES
11
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
10
SERVICE BRAKES, HYDRAULIC
9
SUSPENSION
7
VEHICLE SPEED CONTROL
5
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
5
PARKING BRAKE
4
UNKNOWN OR OTHER
4
POWER TRAIN
4

Severity Assessment

16
Crashes
8
Fires
15
Injuries
0
Deaths

Sample Complaint Reports

"REAR VISION IS IMPACTED BY DRIVERS SIDE MIRROR NOT EXTENDING FAR ENOUGH. ONE THIRD OF MIRROR SHOWS REAR LEFT QUARTER, WHEN SEAT IS ALL THE WAY BACK FOR LARGE PERSON 6'3". REAR VIEW MIRROR IS OBSCURED BY HEATER CONTROLS. *AK"
"WHILE DRIVING, THE LUGGAGE RACK COVERS FLEW OFF OF VEHICLE.*YD"
"WHILE STOPPING AT A RED LIGHT ANOTHER VEHICLE TRAVELING AT APPROXIMATELY 50 MPH REAR ENDED CONSUMERS VEHICLE, UPON IMPACT NONE OF THE AIRBAGS DEPLOYED ALSO DRIVERS SIDE SEAT BELT DID NOT HOLD.*AK *SLC"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28