2002 Cadillac Deville: Reliability Data

Source: NHTSA — 237 complaints
237
Total Complaints
63,500mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
30
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

32,000 25th Percentile
63,500 Median Mileage
102,250 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
35
AIR BAGS
20
ENGINE
17
STEERING
14
ENGINE AND ENGINE COOLING
10
VEHICLE SPEED CONTROL
7
ENGINE AND ENGINE COOLING:ENGINE
7
POWER TRAIN
6
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
6
POWER TRAIN:AUTOMATIC TRANSMISSION
6

Severity Assessment

30
Crashes
2
Fires
22
Injuries
1
Deaths

Sample Complaint Reports

"LOUD INTERMITENT GRINDING NOISE HEAR WHEN STEERING TURNED WHEN BACKING OUTAND TURNING WHEEL CAR DRIVEN LESS THAN 100 MILES. AS CAR MILAGE INCREASES NOISE IS BECOMING MORE CONSTENT. WINDSHIELD THE RUBBER GASKETS ON BOTH SIDES IS INSTALLED ON TOP OF THE GLASS INSTEAD OF IN THE GROVES PROVIDED.THIS ALL..."
"LOUD INTERMITENT GRINDING NOISE HEAR WHEN STEERING TURNED WHEN BACKING OUTAND TURNING WHEEL CAR DRIVEN LESS THAN 100 MILES. AS CAR MILAGE INCREASES NOISE IS BECOMING MORE CONSTENT. WINDSHIELD THE RUBBER GASKETS ON BOTH SIDES IS INSTALLED ON TOP OF THE GLASS INSTEAD OF IN THE GROVES PROVIDED.THIS ALL..."
"WHILE PUTTING VEHICLE IN REVERSE IT WOULD NOT STOP. UPON REVERSING VEHICLE RAN INTO A SHOPPING CART BEFORE STOPPING. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28