2002 Buick Lesabre: Reliability Data

Source: NHTSA — 380 complaints
380
Total Complaints
60,000mi
Median Mileage
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Top Issue
17
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

33,550 25th Percentile
60,000 Median Mileage
92,238 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
82
STRUCTURE
33
AIR BAGS
26
VISIBILITY
21
ENGINE
16
ELECTRICAL SYSTEM
11
UNKNOWN OR OTHER
11
STRUCTURE:BODY
10
AIR BAGS:FRONTAL
9
ENGINE AND ENGINE COOLING
9

Severity Assessment

17
Crashes
16
Fires
20
Injuries
0
Deaths

Sample Complaint Reports

"WHEN THIS VEHICLE IS PARKED FORWARD ON A SLIGHT INCLINE THE TRUNK LID BOUNCES, WHEN OPENED BY THE REMOTE. BOTH MY WIFE AND MYSELF HAVE BEEN HIT ON THE HEAD, I RECEIVED A SLIGHT LACERATION. THIS IS A DANGEROUS SITUATION. SOMEONE CAN GET A CONCUSSION. WE HAVE GONE THROUGH ALL OF BUICK'S CHANNELS OF CO..."
"AFTER DRIVING VEHICLE FOR ABOUT 1 HOUR, CONTROL BUTTONS ON STEERING WHEEL FOR CRUISE CONTROL AND RADIO ARE VERY HOT TO BE TOUCHED. DEALER STATED MANUFACTURER IS AWARE OF PROBLEM, BUT OFFERS NO SOLUTION.*AK *YD"
"MY WIFE ARLENE L HOLMQUIST WAS DRIVING HOME FROM HER VOLUNTEER JOB 75 MILES AT 5:30 PM IN THE AFTERNOON AND FELL ASLEEP APPROXIMATLEY 12 MILES FROM HOME AND WENT ACROSS THE MIDDLE LINE AND ONTO THE OPPOSITE SIDE OF THE ROAD AND RECEIVED SERIOUS PHYSICAL HARM IN THE ONE CAR ACCIDENT. FRACTURED NOSE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28