2001 Volkswagen Jetta: Reliability Data

861
Total Complaints
51,120mi
Median Mileage
AIR BAGS:SIDE/WINDOW
Top Issue
44
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

30,000 25th Percentile
51,120 Median Mileage
86,642 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS:SIDE/WINDOW
58
ELECTRICAL SYSTEM:IGNITION
48
ELECTRICAL SYSTEM
46
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
45
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
40
ENGINE AND ENGINE COOLING
32
POWER TRAIN:AUTOMATIC TRANSMISSION
32
AIR BAGS
28
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
26
ENGINE AND ENGINE COOLING:ENGINE
26

Severity Assessment

44
Crashes
15
Fires
54
Injuries
1
Deaths

Sample Complaint Reports

"THE PROBLEM APPEARS TO BE THAT THE VW SERVICE DEPARTMENT DOES NOT KNOW HOW TO REPAIR THE AIR BAG CONTROL SYSTEM. THEY HAVE REPLACED THE 2 AIRBAGS WHICH WERE USED (FRONT DRIVER AND FRONT PASSENGER), THEN REPLACED THE FRONT SEAT BELTS, THEN REPLACED THE COMPLETE WIRING HARNESS FOR THE AIRBAG SYSTEM. S..."
"TRANSMISSION STOPPED SHIFTING INTO 4TH GEAR WHILE DRIVING THROUGHT CITY, CALLED FOR TOW TO DEALER. DEALER SAIR ELECTRICAL PROBLEM. AFTER AUTO TRAVELED TO KY WHILE PARKEN IN CARPORTE WINDSHIELD CRACKED FROM LOWER DRIVERS SIDE UPWARDS INTO DRIVERS VIEW ABOUT 8 INCHES. DELAER REFUSS TO REPLACE WINDSH..."
"TRANSMISSION STOPPED SHIFTING INTO 4TH GEAR WHILE DRIVING THROUGHT CITY, CALLED FOR TOW TO DEALER. DEALER SAIR ELECTRICAL PROBLEM. AFTER AUTO TRAVELED TO KY WHILE PARKEN IN CARPORTE WINDSHIELD CRACKED FROM LOWER DRIVERS SIDE UPWARDS INTO DRIVERS VIEW ABOUT 8 INCHES. DELAER REFUSS TO REPLACE WINDSH..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28