2001 Mercedes Benz C320: Reliability Data

117
Total Complaints
70,000mi
Median Mileage
Electrical System
Top Issue
8
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

50,500 25th Percentile
70,000 Median Mileage
100,605 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
23
Seats
17
Engine
6
Engine And Engine Cooling
5
Vehicle Speed Control
5
Exterior Lighting
5
Steering
4
Equipment
3
Service Brakes
3
Electronic Stability Control (Esc)
3

Severity Assessment

8
Crashes
3
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"WHEN THE DRIVER DEPRESSED THE ACCELERATOR PEDAL IN HEAVY TRAFFIC THE VEHICLE SLOWED DOWN, CONSUMER HAS BROUGHT THE VEHICLE IN FOR SERVICE ON SEVERAL OCCASIONS FOR PROBLEMS WITH ACCELERATION AND NOISE WITHOUT REMEDY. NLM"
"ON THE UPPER SURFACE OF THE DASHBOARD, THERE IS A LARGE HEART-SHAPED VENT FOR THE VENTILATING SYSTEM THAT REFLECTS OFF THE WINDSHIELD, CAUSING RESTRICTED VISIBILITY AND DISTRACTION FOR THE DRIVER. *YH"
"HEAD REST IS NOT SUPPORTING NECK PROPERLY. THERE IS A 2 INCH GAP IN BETWEEN HEAD REST AND SEAT. DEALER WAS NOTIFIED. *AK. CONSUMER STATED THE FACTORY REP LOOKED AT THE HEADRESTS AND WAS SUPRISED OF THEIR POSITION, THE BRAKE DISC ARE SLIGHTLY GROOVED AT 3300M, ALSO THE ELECTRONIC MIRRORS DO NOT WORK..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 23 complaints
25th: 52,375 mi Median: 60,759 mi 75th: 84,000 mi
Seats 17 complaints
25th: 65,000 mi Median: 80,000 mi 75th: 110,000 mi
Engine 6 complaints
25th: 8,597 mi Median: 50,575 mi 75th: 76,000 mi
Engine And Engine Cooling 5 complaints
Median: 46,700 mi
Vehicle Speed Control 5 complaints
Median: 108,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 35 TX: 12 IL: 10 SC: 9 NC: 8 NJ: 8 NY: 6 MD: 5 TN: 5 AZ: 5

Who Files Complaints?

23.9%
Original Owners
76.1%
Second+ Owners

Mercedes Benz C320 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20021024
2003384
2004231

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28