2001 Jeep Grand Cherokee: Reliability Data

1128
Total Complaints
69,000mi
Median Mileage
Rotor
Top Issue
95
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

42,500 25th Percentile
69,000 Median Mileage
100,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Rotor
122
Seats
109
Power Window Devices And Controls
65
Defroster/Defogger/Hvac System
61
Fan/Motor
50
Park/Neutral Start Interlock Switch
43
Visibility
40
Automatic Transmission
36
Service Brakes, Hydraulic
28
Vehicle Speed Control
28

Severity Assessment

95
Crashes
21
Fires
59
Injuries
1
Deaths

Sample Complaint Reports

"RECALL 01V00700/ MANUFACTURER'S RECALL 965; STEERING MAKES A GRINDING NOISE ONLY WHEN TURNING. VEHICLE HAS BEEN TO DEALER 3 TIMES. CHRYSLER HASN'T INSTRUCTED HOW TO REPAIR IT. *AK"
"I HAVE 16,000 IN DAMAGESO FAR ON MY JEEP AND THE MORE THEY TAKE APART THE MORE THEY FIND. I WENT OF THE ROAD AND HIT A TREE NEITHER AIRBAG DEPLOYED. I HAVE A CUT ON MY FACE THAT WENT ALL THE WAY THROUGH TO MY TEETH,I WILL HAVE THIS FOR THE REST OF MY LIFE. Y FIND. *AK"
"DESIGN OF CENTER CONSOLE W/SHIFT LEVERS RESTRICTS DRIVER'S RIGHT ARM MOVEMENT FOR TALLER DRIVERS, SHIFT LEVER TOO LARGE IN FRONT OF ASH TRAY, POTENTIAL CAUSE FOR ACCIDENT. *CJ"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Rotor 122 complaints
25th: 10,750 mi Median: 19,350 mi 75th: 34,125 mi
Seats 109 complaints
25th: 80,000 mi Median: 101,000 mi 75th: 130,000 mi
Power Window Devices And Controls 65 complaints
25th: 46,250 mi Median: 59,950 mi 75th: 82,325 mi
Defroster/Defogger/Hvac System 61 complaints
25th: 60,543 mi Median: 77,500 mi 75th: 93,575 mi
Fan/Motor 50 complaints
25th: 57,071 mi Median: 70,735 mi 75th: 86,478 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 95 TX: 71 FL: 64 PA: 62 NC: 49 NJ: 49 OH: 46 WA: 44 GA: 43 VA: 42

Who Files Complaints?

34.8%
Original Owners
65.2%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19981349194
19992319157
20001855132
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20143365224
20151725179
201643445
201755238
2018116075
201951625
202032939
202164334
202241512
202361726
20243559
2025873

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28