2000 Volkswagen Jetta: Reliability Data

Source: NHTSA — 633 complaints
633
Total Complaints
55,000mi
Median Mileage
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Top Issue
38
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

38,000 25th Percentile
55,000 Median Mileage
98,361 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
60
ELECTRICAL SYSTEM
32
ENGINE AND ENGINE COOLING:ENGINE
25
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
24
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
24
ENGINE AND ENGINE COOLING
24
UNKNOWN OR OTHER
20
AIR BAGS:FRONTAL
19
POWER TRAIN:AUTOMATIC TRANSMISSION
19
AIR BAGS
15

Severity Assessment

38
Crashes
15
Fires
47
Injuries
2
Deaths

Sample Complaint Reports

"RT REAR AND LEFT REAR WINDOWS HAVE PINCH PROTECTION THAT ACTIVATE SOMETIMES WHEN THERE IS NOTHING IN THE WINDOW BLOKING IT AND I HAVE TO PUSH THE BUTTON 3 TIMES TO CLOSE IT AND AFTER THE SECOND TIME THE PINCH PROTECTION TURNS OFF. ...(2) THE RT FRONT SEAT BELT WILL NOT PULL DOWN ALL THE TIME IT..."
"RT REAR AND LEFT REAR WINDOWS HAVE PINCH PROTECTION THAT ACTIVATE SOMETIMES WHEN THERE IS NOTHING IN THE WINDOW BLOKING IT AND I HAVE TO PUSH THE BUTTON 3 TIMES TO CLOSE IT AND AFTER THE SECOND TIME THE PINCH PROTECTION TURNS OFF. ...(2) THE RT FRONT SEAT BELT WILL NOT PULL DOWN ALL THE TIME IT..."
"AFTER COMING TO A STOP AT A LIGHT AND APPLYING THE ACCELERATOR, VEHICLE WOULD NOT MOVE. THIS WAS DUE TO A FAULTY TRANSMISSION. DEALER HAS VEHICLE NOW. *AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28