2000 Mercury Mountaineer: Reliability Data

164
Total Complaints
81,000mi
Median Mileage
VEHICLE SPEED CONTROL
Top Issue
21
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

42,005 25th Percentile
81,000 Median Mileage
133,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VEHICLE SPEED CONTROL
21
TIRES
15
ELECTRICAL SYSTEM
14
POWER TRAIN:AUTOMATIC TRANSMISSION
12
TIRES:TREAD/BELT
6
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
5
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
5
AIR BAGS
5
AIR BAGS:FRONTAL
4
UNKNOWN OR OTHER
4

Severity Assessment

21
Crashes
21
Fires
25
Injuries
0
Deaths

Sample Complaint Reports

"WHEN COMING TO A STOP ENGINE REVS , AND PUSHES FORWARD THROUGH INTERSECTIONS. DEALER CAN'T FIND CAUSE OF THE PROBLEM. *AK"
"WHEN CLIMATE CONTROL IS SET TO HEAT IT BEGINS TO GET WARM THEN STARTS BLOWING COLD AIR, DEALER HAS TRIED TO REPAIR BUT THE PROBLEM STILL EXIST. NLM"
"CONSUMER'S DAUGHTER WAS TRAVELING ABOUT 35MPH AND WAS PROCEEDING INTO THE INTERSECTION WHILE LIGHT TURNED GREEN, ANOTHER VEHICLE VEERED INTO THE RIGHT SIDE OF CONSUMER'S VEHICLE. VEHICLE FLIPPED TWICE ONTO THE ROAD, AND LANDED UPSIDE DOWN. DAUGHTER HAD TO CRAWL OUT OF DRIVER'S SIDE WINDOW. ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28