2000 Mercedes Benz M Class: Reliability Data

Source: NHTSA — 32 complaints
32
Total Complaints
75,000mi
Median Mileage
Electronic Stability Control (Esc)
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

60,277 25th Percentile
75,000 Median Mileage
116,885 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electronic Stability Control (Esc)
6
Steering
5
Service Brakes, Hydraulic
4
Hose, Piping, And Connections
3
Vehicle Speed Control
2
Interior/Under Dash
1
Power Window Devices And Controls
1
Fuel Pump
1
Fuel System, Other
1
Unknown Or Other
1

Severity Assessment

1
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"ELECTRICAL:MCS UNIT,RADIO/CASSETTE PLAYER DEFECT. MCS UNIT MALFUNCTIONED(SCREEN BLACK OUT AND ALL OPERATIONS CEASED)MB MAY EXCHANGE IF UNDER WARRANTY AND NO AFTER MARKET ELECTRICAL ITEMS INSTALLED..THEY WILL NOT TELL THE CONSUMER WHY? THE $1550 MCS UNIT MALFUNCTIONED...AN OFF DUTY MB TECH WAS ENLIS..."
"POWER STEERING FLUID HOSE CAME UNATTACHED FORM THE RADIATOR (CLAMP FAILED) POWER STEERING FLUID SPRAYED OVER THE ENGINE COMPARTMENT. NO FIRE RESULTED. LOST POWER STEERING ASSIST. CALLED MERCEDES ROAD REPAIR - THEY REPLACED THE CLAMP WITH A NEW "IMPROVED" CLAMP. THEY CHARGED $45.00 FOR THE SERVICE>. ..."
"I BROUGHT THE CAR TO THE DEALER (HBL MERCEDES BENZ OF TYSON'S CORNER, VA) IN AUGUST 2003 DUE TO A RECALL TO FIX A POSSIBLE PROBLEM WITH THE POWER STEERING HOSE CLAMP. THE CAR HAD NO PROBLEMS WHATSOEVER BEFORE BRINGING IT TO THE DEALER. HBL PERFORMED THE RECALL WORK AND THEY ACTUALLY MADE IT WORSE...."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electronic Stability Control (Esc) 6 complaints
25th: 91,000 mi Median: 116,885 mi 75th: 120,000 mi
Steering 5 complaints
25th: 32,486 mi Median: 58,824 mi 75th: 95,000 mi
Service Brakes, Hydraulic 4 complaints
25th: 79,500 mi Median: 101,942 mi 75th: 127,663 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 7 CA: 6 VA: 3 NJ: 3 MD: 2 GA: 2 PA: 1 OH: 1 NY: 1 IL: 1

Who Files Complaints?

25%
Original Owners
75%
Second+ Owners

Mercedes Benz M Class — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1999280

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28