2000 Jeep Cherokee: Reliability Data

Source: NHTSA — 506 complaints
506
Total Complaints
69,800mi
Median Mileage
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Top Issue
32
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

40,000 25th Percentile
69,800 Median Mileage
122,550 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
57
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
28
SEATS
21
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
20
ELECTRICAL SYSTEM
19
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
19
SUSPENSION:FRONT
15
ENGINE AND ENGINE COOLING:ENGINE
14
AIR BAGS
14
SUSPENSION
12

Severity Assessment

32
Crashes
73
Fires
25
Injuries
0
Deaths

Sample Complaint Reports

"GAS TANK IS MADE OF PLASTIC, AND IS TOO CLOSE TO THE REAR BUMPER. *AK"
"WHILE DRIVING IN A PARKING LOT AT A SPEED OF 15 MPH WHEEL STEERING LOCKED UP, CAUSING VEHICLE TO CRASH. *AK"
"ENGINE CHECK ENGINE LITE CAME ON AT AROUND 600 MILES, WAS KNOCKED OFF BY THE SERVICE MANAGER. WENT ON AGAIN AT 934 MILES AND SPARK PLUGS WERE REPLACED. WENT ON AGAIN AND WAS FLASHING. SERVICE DEPT. CAN NOT SEEM TO PIN POINT PROBLEM. A IDLE PART IS BEING ORDERED. THEY SEEM TO THINK IT IS IDLING TO SL..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28